Serena Parfait

Serena Parfait 231 Highway 20 Schriever, LA 70395 -- EXPERIENCE SKILLS ​ Skills Terrebonne Council on Aging, Houma, LA — Office Assistant September 2019 - PRESENT Sort and distribute incoming mail and prepare outgoing mail (envelopes, packages, etc.) Answer the phone to take messages or redirect calls to appropriate colleagues. Utilize office appliances such as photocopiers, printers etc. and computers for word processing, spreadsheet creation etc. ​ Accurate data entry ​ Calendar management ​ Attention to detail ​ Organization and planning ​ Personal Assistant Experience Undertake basic bookkeeping tasks and issue invoices, checks etc. As well ​ Medical Coding as the input of assessments and care plans ensuring that the clients needs ​ Medical Billing are being met. ​ Word Processing ​ Accounts Receivable H & R Block, Thibodaux, LA — Manager ​ Microsoft Outlook November 2007 - April 2021 ​ Tax Experience Manage office staffing, operations, and logistics. Partner with the District Manager to ​ Office Management create and implement office level growth and client growth targets which includes ​ Accounting developing local partnership and managing office community involvement. Assist the ​ Administrative Experience district manager in recruiting and interviewing candidates for tax office associate ​ Interviewing positions. Build and engaging team environment, by training and coaching associates ​ ICD-9 while holding them accountable to execute on ​ Standard Operating Procedures. Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns. Lead daily team meetings and communicate essential information EDUCATION performance concerns. Create associate work schedules and ensure accurate timekeeping, as well as labor management for the office. Bayouland YMCA, Houma,LA — Assistant Bryman College, New Orleans, LA — Medical Billing and Coding January 2002 - December 2002 May 2005 - October 2007 Help maintain fitness programs by organizing and supervising from beginning to end. Help with scheduling of aerobic classes, set appointments for personal training clients, help with maintenance of weight room and cardio equipment. Help with training’s (Strength & Conditioning, Group Exercise, Instructor Certification) Help with AOA Club - Scheduling of luncheons, trips, and activities. Attend all fitness staff meetings. Prepare payroll sheets for staff in the department. TOP North, Thibodaux, LA — GED January2006 - June 200