Serena Micallef

SERENA MICALLEF Graphic Designer Hamilton, ON-- Skills • • • • • • • • Adobe Creative Suite Illustration Layout Design Packaging Design Web Design Customer Service Branding & Visual Identity Digital Photography Awards Dean’s List at Mohawk College Dec 2023 RBC Emerging Artists Award Jun 2019 Honour Roll at Sherwood Secondary School- References Kirah Symone Event Coordinator Splitsville Bowl, Hamilton Professional Summary Graphic Design student at Mohawk College with 8+ years of customer service experience and a strong foundation in visual communication and Adobe Creative Suite. Proven ability to manage client needs, solve problems efficiently, and create visually appealing designs for retail and service industries. Work Experience Sales Clerk at Vapor Shoppe Aug 2022 to Jul 2025 • Assisted customers in finding and purchasing products • Designed in-store signage and organized product data • Handled customer concerns and processed transactions Guest Coordinator & Assistant Manager at The Ten Spot Jun 2022 to Aug 2022 • Managed appointment scheduling and guest experience • Generated daily reports and maintained aesthetics Front Desk/Hostess at Splitsville Entertainment Jul 2017 to Jun 2022 • • • Welcomed guests and booked reservations Handled food service and maintained cleanliness Supported league and event coordination - Luc Luneau Pinsetter Technician Splitsville Bowl, Hamilton- Danielle Murphy Community Liason CANSTOREnergy, University of Toronto- Education Advanced College Diploma in Graphic Design, Mohawk Colege Sep 2023 to Present Secondary School Diploma, Hill Park Learning Center Oct 2019 to Apr 2022 Secondary School, Sherwood Secondary School Sep 2015 to Jun 2019