Email:-Cell: -
Kerugoya.
Serah W. Gachihi
SKILLS
Team Player
Attention to Details
Organized
Good Communicator
EXPERIENCE
Dec 2018 to present Online FreelancingRemotely
Data Entry and Analysis
Virtual Assistant
Microtasking
Dec 2014 to 2017 Lake Naivasha Holiday Inn (Delamere)Naivasha
Duties:
Point of sale Cashier
Mpesa agent attendant
Equity Agent attendant
Paying Cashier
Back office assistant
Mar 2011 to Aug 2014 Kliques Suppliers and DistributorsNaivasha
Duties:
General office administrative work
Data Entry
Customer care
Direct sales
Feb 2007 to Feb 2011 Naivasha Water & Sewerage CompanyNaivasha
Duties:
Customer care – Introduced a customer complains register
Billing- Successfully implemented a billing system (Majiware)
Cashiering and banking
Revenue collection
Copy typing and office administrative duties
Project – community mobilization and sensitization
Jan 2006 to Feb 2007 P.C.E.A Nakuru West training centerNakuru
Tutoring in computer literacy, operating systems, office software and internet/Emailing
Nov 2004 to Dec 2005 Hotel WaterbuckNakuru
Data Entry operator- Stock taking and data entry
Data Analysis
Education
2002 to 2004ArchBishop Ndingi (Mwangaza) centerNakuru
a) Diploma in Information Systems Analysis and Design
Subjects studied
Software Analysis and Design
Software engineering
Business Information Systems
Practical assignments
b) Certificate in Information Technology & Programming
Subjects studied
Information technology fundamentals
Computer applications and operations
Applied programming
Programming project
English communication
Christian Ethics
Keyboarding
Bookkeeping elements
Feb 2001 to May 2001 Wantech Computer collegeNakuru
Certificate in computer applications
Computer literacy and operating systems
Word processing (Ms Word)
Spreadsheets (Ms Excel)
Databases (Ms Access)
Desktop publishing (Adobe pagemaker)
Presentation (Ms Powerpoint)
Achievements
Certificate of service Electoral Commission of Kenya
Participated in a gender workshop (4th-7th Sep 2007) facilitated by Ministry of Water and Irrigation
Attended a corporate Governance workshop (May 2009) facilitated by SNV/WSUP Kenya
Referees
1) Ms Gertrude Salano
WSUP Mirera Karagita project
Tel:-
Naivasha
2) Mr. David K. Githenya
P.C.E.A Nakuru West
Tel:-
Nakuru
3) Mr. Daniel M. Ndiritu
Former MD (NAIVAWASS)
Tel :-
Naivasha
