Senhorita Etarigho

SENHORITA ETARIGHO | VIRTUAL ASSISTANT- - www.linkedin.com/in/senhoritaetarigho Working Remotely Customer Support | Issue Resolution | Record Management | Customer Satisfaction Summary Detail-oriented and proactive Virtual Assistant with over 3 years of experience supporting executives and businesses in administrative operations, project coordination, and customer service. Adept at managing schedules, organizing documents, conducting research, and ensuring seamless communication. Known for maintaining confidentiality, delivering high-quality results, and adapting to the needs of diverse industries. Skilled in leveraging technology to streamline workflows and enhance productivity. Combines administrative expertise with a passion for helping businesses succeed. Work Experience Virtual Assistant Jan 2024 – Present ShutterGirl (Photographer) Remote ● Manage client communications on WhatsApp professionally and courteously, ensuring prompt responses to inquiries. ● Support clients with booking inquiries by providing accurate information and ensuring a smooth process. ● Managed schedule through email correspondence with clients, coordinated meetings with stakeholders, and handled website management alongside content creation. Virtual Assistant Aug 2023 – Nov 2023 TechyDavid (DevOps Engineer) Remote ● Managed scheduling, ensuring timely meetings and coordination with stakeholders. ● Organized documents and technical resources for streamlined project execution. ● Assisted with data entry and maintaining accurate records of tools and processes. ● Researched and compiled reports to support DevOps operations and decision-making. Administrative Assistant Feb 2023 – Aug 2023 FluxTechnology Remote Provided administrative support by managing email correspondence, scheduling meetings, and organizing internal documents to ensure efficient workflow. Assisted in project coordination by tracking deadlines, maintaining project documentation, and facilitating communication between teams. Provided customer support via email and live chat, addressing client concerns efficiently. Conducted research and compiled reports to aid in business strategy development. Managed social media updates and content scheduling to enhance brand engagement and visibility. Customer Service Assistant Jun 2022 – Jan 2023 Qreenade (Fashion Brand) Remote ● Handled client communications on WhatsApp with courtesy and professionalism, ensuring timely responses to inquiries. ● Assisted clients with booking inquiries, providing accurate information and ensuring seamless processes. ● Delivered excellent customer service by engaging with clients and helping them select suitable products. Skills ● Customer Service and Engagement ● Social Media Manager ● Sales Assistance and Cash Handling ● Inventory Management ● Product Display and Merchandising ● Calendar and Email Management ● Data Entry and Organization ● Tools: Microsoft Office, Google Workspace Education/Certification University of Benin, Benin City, Edo State BSc. Biochemistry ALX Africa Virtual Assistant Training