Seneritta Green

 Seneritta E. Green 30 Harwick Avenue, Meadowbrook Estate, Kingston 19, Tel: - Email:- Professional profile Strong sense of responsibility with excellent customer service interpersonal skills, motivation as problem solver and team player. Frugal, collaborative, loyal, success oriented with high energy and a positive attitude with 15 plus years Customer Service/Administrative experience, 3 years procurement and 2 years accounting and Quality Control experience. Education/qualification University of Technology (Jamaica) Associate Degree in Computer Science Vector Technology Institute, Diploma in Computer Technician Repairs Certificate in Events Planning & Management, & Floral Arrangement Heart/NCTVET Certificate in Basic Nail Course, Heart/NTA Certificate in Communication Skills for Successful Management. E-Learning. Certificate in Personal Accountability: Working for your inner Boss. E-Learning. Certificate in Supervising to Success , Infoserv Institute of Technology. Certificate in Microsoft Word and Excel, The Learning Centre Merl Grove High School, High School Diploma Technical Skills MS Office, Google Drive, Spreadsheets, Email, Social Media, Phone skills, Amazon workspace, Slack, Video conferencing software, Apex, Capsil, TimeQ Plus software systems, Asycuda, and Chase Data. Volunteer Activity: Usher - July 2017 Jamaica Diaspora 55 Opening Ceremony & Conference Team Lead - June 2016 - 2017 Racers Grand Prix (Hon. Usain Bolt last race in Jamaica) Team Lead - Sigma Corporate Run Counsellor – Best Dress fun in the Son, July- Assistant Team Captain for Sagicor Group Jamaica Adopt A School programme labour day activities-, back to school health fair and end of year school treat. Usher Sagicor JTA Championship 2013 - 2016. Usher - Sagicor Group Jamaica Corporate 2010 - 2016 Awards for VIP & Awardees. National Council on Drug Abuse “Talk di truth” campaign, 2015. Team Liaison Caribbean Badminton Championship August 7-15, 2014 Usher & Team Lead - Jamaica Independence Grand Gala- Jamaica Jubilee 50th Independence. Usher Jamaica Epicurean Escape, May 24-25, 2014. Usher & Airport Greeter Pan American Sports Organization (PASO) General Assembly February 4 – 8, 2013. Usher, at the RJR Sports Man & Woman, Awards, -. Team Liaison (worked the hotel desk) at the International Tennis Federation Junior Championship, July 2009. Tour Guide at  the Jamaica Product Exchange  (JAPEX) 2008 trade show in Jamaica, Kingston March 2008. Digicel Jamaica Cricket Series- – Usher & Team Lead. Usher & Accreditation Clerk at the ICC Cricket World Cup West Indies 2007. Volunteer Roles and Responsibility. Usher - Ground Breaking Ceremony for the construction of The Trelawny Multipurpose Stadium for ICC World Cup 2007 Usher at Pulse Caribbean Fashion Week 2002 held in November. Team Liaison & Usher at The (IAAF) World Junior Championships held in Kingston July 2002. Assistant Vice President for Key Club and 4 H-Club, and member of School Choir. Accomplishments & Awards Member of Sagicor Group Jamaica VIBES (Vibrant Individual Building Enthusiastic Staff) Committee, in charge of Charity events and being featured in the Jamaica Gleaner and The Jamaica Observer handing over Charity cheques on behalf of Sagicor Life Group Jamaica to our charity ventures. Being on a special project committee (Buck A Day) for the company as the only Junior staff member, Cost-saving Ideas in 2010 that saved the company millions. Being featured in Sagicor Group Jamaica Annual Report 2014 in our Sagicor Foundation, corporate social responsibility Adopt A School programme with kids from Marie Atkins Basic School. Being the youngest to be a street representative for the Meadowbrook Estate Citizens’ Association at age 14. Being Awarded by the President and CEO of Sagicor Life Group Jamaica Mr. Richard Byles for my contribution to Sigma Run and its success. Professional experience October 1996 - August 1997 Dunoon Technical High School, Accounts Department Accounting Clerk, Duties: Preparing salaries, Cost-Sharing and Updating Accounting records. August 1997-February 1999 JN General Insurance Information Systems Department Quality Control Clerk Information Systems Department Duties: Entering data on system and making sure postings are matched with actual documents from motor department. March 1, 2000 – October 2001 Campari Jamaica Purchasing Department Purchasing/Procurement Officer Duties: Responsible for sourcing raw materials, laboratory supplies, engineering and production supplies. Follow up with suppliers to make sure raw materials are in the island on time to meet production and making sure documents are in the island prior to Shipment. November 2001 – May 5, 2017 Sagicor Group Jamaica New Kingston Branch Branch Coordinator Duties: Managing the Administrative Department within the branch, Supervising Ten Administrative staff . Coordinate the Administrative activities of the Branch in keeping with required standards. Prepare and monitor Department administrative expense budget and report variances. Plan all Branch functions, branch retreats and the branch annual Awards function. Train new financial advisors and Personal Assistants on Capsil system and Apex. Screen Applications with at least 98% accuracy within stipulated timelines. Record and assign applications to New Business/Underwriting Clerks. Manage the Human Resources functions in keeping with the company requirements. Set SMART performance goals for all employees and conduct semi-annual performance appraisals. Provide ongoing guidance, training and leadership to the administrative staff. Supervise Financial Advisor to ensure 100% compliance with regulatory requirement by all stakeholders. Coordinate the processing of documents related to pre-contracted and terminated Financial Advisors. Prepare interview documents for recruits and terminated advisors. Submit completed recruiting files to the sales department and follow up to ensure that all contracted agents are set up for email, capsil and intranet access. May 2018 – October 29, 2021 Designs by Marc Limited Executive Administrative Assistant Duties: Responsible for all Import and Export making sure all shipping documents are in house prior to shipments reaching Jamaica. Liaise and coordinate with broker for smooth clearance. Preparing shipping documents for export, complete Trade Board Certifications online, generate shipping airway bills/invoice online and schedule pickup. Generate and print time sheets for payroll fortnightly, enter new employees to the payroll system and program all swipe cards. Prepare bid documents along with supporting documents and submit online, plan company functions quarterly, pre-holiday events and company’s end of year event. December 2021 – April 2022 East Side Freight Administrative Assistant – Responsible to log all documentations for delivery, fuel, toll and other administrative duties. September 28, 2022 – Present Insurance Supermarket Inc (online/remote) Outbound Dialler, make outbound calls to potential customers for Life Insurance, screening the clients then transferring to licensed advisors. Training and professional development Certificate in Quality Customer Service, Leading Empowered teams, Loyal for Life, Moving Up, Feelings and Empowerment (A way of life) at Service Quality Institute, Minnesota. Supervisor workshop - Managing with Emotional Intelligence. Skills Communication, Computer, Critical Thinking, Leadership and Quick learning Ability. References Mr. Karl Williams - Senior Vice PresidentMr. Philip Sanderson - Manager Sagicor Life Jamaica LimitedSagicor Life Jamaica Limited 876 - -)