Selvyana Putri

 am a dedicated Medical Virtual Assistant with a Bachelor's degree in Physiotherapy (S.Kes.) and two years of combined clinical and remote administrative experience. My background includes managing high‑volume patient records (75–100+ cases daily) during a hospital internship, handling insurance verification (BPJS), and coordinating with multidisciplinary teams. I have also worked as a freelance Virtual Assistant and an AI Evaluator for a Google project, maintaining 99%+ accuracy in documentation and data entry.

I am proficient in EMR systems such as eClinicalWorks and Epic, and I am a fast learner of new platforms like TheraOffice. My daily toolkit includes Google Workspace (Docs, Sheets, Gmail, Calendar), Microsoft Office (Word, Excel, Outlook, Teams), Slack, Zoom, and various CRM tools. I am HIPAA‑aware and experienced in handling sensitive patient information with strict confidentiality.

My key strengths include:

• Patient scheduling & calendar management
• Processing referrals and prior authorizations
• Professional email and phone communication (English C1)
• Data entry with 99%+ accuracy
• Organizing digital files, records, and databases
• Accounts receivable follow‑up and insurance coordination

I am accustomed to working with Western clients, having supported a US‑based company (Productive Playhouse) and communicated daily with US teams via Slack, Zoom, and email. I am comfortable working independently, meeting tight deadlines, and maintaining a calm, professional demeanor even under pressure.

I have a reliable PC (16GB RAM, Windows 11), high‑speed internet (30+ Mbps), noise‑cancelling headphones, and a dedicated quiet workspace. I am available for full‑time remote work (40 hours/week) and can align my schedule with US or Canadian time zones, including overnight shifts.

My portfolio includes sample SOAP notes, patient intake forms, email handling, and scheduling workflows – all demonstrating my attention to detail and healthcare knowledge. I am eager to bring my clinical understanding and administrative precision to your practice, allowing your team to focus entirely on patient outcomes. Let's work together to streamline your operations.