Selim Doganalp

 SELİM DOĞANALP Atakent Mahallesi Baysal Sokak No 25 A1 Blok Dr. 3 Basiskele, Kocaeli Home Phone: - Mobile Phone: - E-mail:- EDUCATION INFORMATION - Hillsborough High School, New Jersey, USA WORK EXPERIENCE 08.2016 -Freelance Translator Translation, interpretation and transcription in English – Turkish language pair. 02.2015 – 08.2015Xerox IT Desktop Support Specialist Giving support for over 400 iMacs. Responsibilities include purchasing, installing and managing of the iMacs, MacBooks, iPads, iPods and other Apple equipment on site, creating and managing inventory of the said equipment and giving daily support to users on site. -E-Kent Bilisim Hizmetleri Monioring Expert Giving field equipment monitoringsupport for electronic public transportation fare collection systems. Field equipment include validators, cameras, vehicle information screens, pos machines etc. Responsibilities include monitoring the mentioned equipment and reporting any problems to field techinicians as well as generating daily/weekly/montly report of the problems encountered. -DHL Supply Chain System Support Expert Resolving problems in the warehouses according to the level of importance assigned by the ticketing system. Responsible for desktop pcs, laptop pcs, printers, scanners, multifunction devices, cell phones and similar equipment. Following the IT inventory at the warehouses -DEVA Holding A.Ş. Qualification Specialist Completing qualification and re-qualification of production related equipment, preparing protocols and reports for the related equipment. -DEVA Holding A.Ş. Hardware Support Expert Monitoring and maintenance of system, network and communication systems at Kartepe Production Facilities. Monitoring system and network load and reporting to the hardware manager if necessary. Resolving problems in the shortest time possible as well as doing preventive maintenance to prevent problems at Kartepe Production Facilities. Completing assigned projects that a timely matter. Giving desktop level support to all the users at Kartepe Production Facilities Giving support for production equipment i.e. autoclaves, ampoule filling machines, optical control systems etc. -Atacom Bilişim Sistemleri Systems Expert Giving desktop and server level support for current customers as well as installing new systems for new customers, mainly IBM server installations. Installation and support as well as administration in Windows server 2003/2008 operating systems and it’s components, Exchange 2003/2007, VMware ESX, firewall and similar areas. -Yapı Kredi Koray GYO Information Technologies Expert Administering Windows Server 2003 and its components such as DHCP, DNS, Active Directory, WSUS Server, MS Exchange 2003. Giving desktop and server level support to users in the main office as well as remote offices. Purchasing new software and hardware and configuring them for use. -Dish Network, New Jersey, USA Sales, after sales support and technical support through incoming calls. -Computer Guy, New Jersey, USA Teknik Destek Uzmanı Computer sales, technical support, entry level computer lessons and networking support Computer Knowledge Operating Systems:Windows XP/7/8, Mac OSX Yosemite, OSX Server, Windows Server 2003/2008 Network Security:Juniper Firewall, SSL VPN Windows Components:DNS, DHCP, Active Directory, WSUS Server Other Software:Exchange 2003/2008, Lotus Domino, McAfee / Trend Micro Antivirus / Eset Nod32 Antivirus, VMware ESX, Acronis True Image and Universal Restore, Thema 4 (Fedegarri Autoclave Software), Munki, Meraki, IOS Management Spoken Languages:Turkish (native tongue), English (expert) CERTIFICATIONS “Microsoft Certified Proffesional”, Microsoft, Bilge Adam BTA, Kadıköy Şube, İstanbul, 2005 “Systems Engineer Attendance Certification” Bilge Adam BTA, Kadıköy Şube, İstanbul, 2005 OTHER INFORMATION Social Activities: Biking, trekking, exploring new places, basketball, table tennis, playing computer games Date of Birth : - Marital Status: Married Drivers License : TR B Class, USA D Class (New Jersey) Military Service : Exempt REFERENCES Levent ÇELİK, Deva Holding A.Ş. Hardware Team Leader,- Mesut KARAKOÇ, DHL Supply Chain, Hardware Team Leader,- Tolga YAZICIOGLU, Xerox, IT Supervisor,-