Seira Belle Nierves Del Rosario

Hello, my name is Seira, and I have a diverse background that combines education, customer service, finance, and virtual support, enabling me to offer a well-rounded skill set to any team.

I began my career as an ESL Teacher and Rater, where I helped non-native speakers improve their language skills while also evaluating their proficiency through structured assessments. This role honed my communication abilities and allowed me to understand the importance of clear, concise instruction and feedback.

Following that, I transitioned into a Customer Service Representative role, where I learned to navigate complex customer inquiries and resolve issues efficiently while maintaining a positive experience for clients. This experience sharpened my problem-solving skills and taught me the importance of empathy and active listening.

Later, I worked as a Senior Loan Processor, where I specialized in managing client applications and facilitating the loan approval process. This role required a strong attention to detail and the ability to handle sensitive financial information, skills I now carry into my current position.

Currently, I serve as a Mortgage Advisor Support, assisting in providing high-level support to mortgage advisors and their clients. Additionally, I support a range of administrative and operational tasks as a Virtual Assistant, helping businesses streamline their processes and focus on their core activities.

Throughout my career, I have consistently developed a blend of technical expertise, customer service excellence, and administrative proficiency, which I continue to apply in my work. I am passionate about helping others succeed, whether through educational development, seamless service, or operational support.