Sehrish Gul

Sehrish Gul Phone: - - Email:-Address: Silicon Oasis DSO, Dubai, UAE LinkedIn: www.linkedin.com/in/sehrish-gul Professional Summary Dynamic and reliable administrative professional with over 3 years of diverse experience across the UAE in administration, customer service, sales coordination, and procurement support. Proven expertise in front desk management, client interaction, documentation handling, ERP-based processes, and cross-functional coordination. Skilled in streamlining office operations, maintaining accurate records, and ensuring high levels of customer satisfaction. Adept at managing schedules, handling inquiries, and supporting daily business functions in fast-paced environments. A proactive and detailoriented contributor committed to enhancing organizational efficiency and delivering exceptional service. CORE SKILLS Administrative Support & Coordination Documentation & Reporting Procurement & Vendor Management ERP & Invoice Processing Inter-departmental Communication Front Desk & Reception Handling Microsoft Office Data Management Customer Service & CRM PROFESSIONAL EXPERIENCE Nov 2024 – July 2025 Bin Shafar Contracting LLC Administrative Assistant (Procurement & Front Desk) Responsibilities: • Handled procurement documentation, including LPO and LSO creation, using Horizon ERP system in line with company policies. • Processed quotations, performed price comparisons, and finalized vendor selections after coordination with internal departments. • Maintained accurate filing of all procurement and service records for audits and management review. • Prepared monthly Excel-based reports covering procurement logs, vendor performance, and cost analysis for department heads. • Managed the end-to-end approval process for invoices, purchase orders, and vendor contracts by liaising with relevant internal teams. • Ensured compliance with organizational SOPs and supported documentation readiness for financial and internal audits. • Coordinated with the accounts department to track payment schedules and documentation flow. • Supported vendor performance management by logging service delays, complaints, and delivery timelines. • Provided administrative support including drafting emails, creating trackers, and organizing digital/physical documents. • Acted as front desk receptionist: greeted visitors, answered calls, scheduled meetings, and directed internal/external queries. • Assisted HR and Admin team in labor scheduling, logistics planning, and inter-site communication. • Ensured smooth day-to-day office operations and collaborated across teams to resolve administrative bottlenecks quickly. Sept 2023 – Oct 2024 City Smart Adventure Tourism LLC Customer Relations & Operations Coordinator Responsibilities: ● Delivered high-quality customer service and managed booking operations. ● Develop and implement innovative sales strategies, consistently exceeding targets through meticulous planning. ● Manage financial transactions, including processing payments, handling bookings, reservations, refunds, and managing petty cash for incoming and outgoing funds. ● Demonstrate expertise in VAT invoicing, Salik system, and RTA car fines processing. ● Coordinate with B2B portals for attraction ticket bookings across the UAE, optimizing operational efficiency. ● Maintained daily operational summaries and handled front-office duties. ● Utilize digital marketing strategies, including management of Google Ads and Facebook Ads campaigns, to enhance company websites' visibility and drive online engagement Nov 2021 - June 2023 Shifa Tameer - e - Millat University Islamabad Office Coordinator cum Assistant Examination Responsibilities: ● Supported daily office operations by organizing examination activities and ensuring all pre- and post-exam tasks were completed within tight deadlines. ● Coordinated exam schedules and resources in line with university guidelines, ensuring smooth and timely execution. ● Managed result processing and student records using the Learning Management System (LMS), ensuring accuracy and accessibility. ● Operated digital tools such as OMR Scoring and Post Hoc Analysis Software to assist with exam result generation and performance insights. ● Supervised invigilation arrangements, maintaining discipline and integrity during examinations. ● Ensured confidentiality by carefully maintaining both physical and digital academic records. ● Improved administrative efficiency by refining internal processes and supporting academic staff with documentation and reporting tasks. Community Model College, Rawalpindi June 2021 - Nov 2021 Administrative Assistant Responsibilities: ● ● ● ● ● ● Managed comprehensive administrative support, including file management and correspondence Performed accurate data entry and maintained organized physical and electronic records Prepared reports, presentations, and documents adhering to organizational standards Handled front desk operations, including visitor reception and inquiry management Coordinated schedules and maintained calendars for staff meetings and events Demonstrated strong organizational skills, proficiency in office software, and effective multitasking abilities. EDUCATION National University of Modern Languages, Islamabad Master of Computer Science - (Sept 2019 - June 2021) The University of Punjab, Viqar-un-Nisa Campus, Rawalpindi Bachelor of Science - (Aug 2017 - July 2019) CERTIFICATIONS AND TRAINING British Council IELTS (Dec - 2022) Govt. Viqar-Un-Nisa Post Graduate College, Rawalpindi, Pakistan Diploma in Computer Applications - (Apr 2019 - Sep 2019)