Segun Popoola

I am a Medical Virtual Assistant with strong, hands-on experience supporting healthcare providers across key administrative and clinical-support functions. My expertise includes eligibility and benefits verification, insurance verification, prior authorization processing, remote patient monitoring, and medical billing and coding. I’m skilled in reviewing patient coverage, confirming deductibles and copays, gathering accurate insurance details, preparing and submitting authorization requests, tracking approvals, and helping prevent avoidable delays in patient care. I also support clean claim submission by ensuring accurate documentation, understanding common denial patterns, and assisting with follow-ups to reduce errors and improve reimbursement efficiency. In remote patient monitoring, I review patient vitals, document summaries, escalate critical readings, and maintain accurate logs that support both patient safety and billing compliance. I’m proficient with EMR systems including Optimantra, Kareo, DrChrono, and SimplePractice, and I adapt quickly to new tools and workflows. Beyond technical tasks, I excel in communication, organization, and proactive problem-solving, noticing patterns early, managing follow-ups, and ensuring nothing slips through the cracks. I work with accuracy, clear documentation, and a strong sense of responsibility, helping providers stay organized, reduce administrative pressure, and ensure patients experience smooth, timely, and efficient care.