Segun Fadipe

SEGUN FADIPE Administrative Assistant | Virtual Support Specialist | Customer Care Professional Lagos, Nigeria-| - PROFESSIONAL STATEMENT Efficient and reliable Administrative Assistant with 3+ years of experience supporting high-performing teams and executives. Adept at managing schedules, organizing operations, streamlining systems, and enhancing client satisfaction. Strong multitasker who thrives in fast-paced environments. Passionate about delivering outstanding support and exceptional service while ensuring accuracy and confidentiality. KEY SKILLS • Administrative Support & Calendar Management • Social Media Scheduling & Content Support • CRM & Database Management • Tech-savvy: Google Workspace, Microsoft Office, • Document Preparation & File Management • Expense Tracking & Budgeting • Process Improvement & Task Automation • Communication & Client Relations • Problem Solving & Decision Making • Strong To-Do List & Checklist Execution Notion, Canva, Trello EXPERIENCE Data Entry & Customer Service Assistant BUZGAH Logistics – Remote | Nov 2024 – Mar 2025 • • • • • Entered, verified, and maintained customer and delivery records across spreadsheets and internal systems. Used Google Sheets and Excel for daily dashboard updates, logs, and delivery tracking. Managed customer service interactions through email, chat, and phone. Collected and analyzed data from customer feedback forms using Google Forms. Ensured data consistency across internal reports and supported the logistics team with accurate updates. Administrative Intern Dreamscape Resources – Lagos | Jan – Sept 2024 • • • • Entered and organized inventory and plant research records using Google Docs and Sheets. Documented species data and customer inquiries for internal reporting. Managed simple databases and contributed to team documentation remotely. Supported order logging and data filing during hybrid sales activities. EDUCATION • • • BSc. Botany | University of Lagos, Nigeria | Jan 2025 Desktop Publishing & Computer Engineering | THE ICT TRAINING CENTER | Jan 2015 Self-Taught Skills: Learned customer engagement and technical support through YouTube and mentorship. REFERENCES Available upon request.