Sebastian Hernandez

Sebastián Hernández Venezuela - - Professional Summary Computer Engineer with over 5 years of experience in sales, appointment setting, and executive assistance for U.S.-based companies. Skilled in cold calling, CRM management, lead generation, and deal closing. Proven ability to build trust, exceed sales goals, and optimize communication processes. Fluent in Spanish and English, with beginner Portuguese and advanced technical skills. Highly organized, goal-driven, and ready to deliver immediate results. Key Skills Cold & Warm Calling, Lead Generation, Appointment Setting, Sales Closing, CRM Tools (HubSpot, Salesforce, FollowUpBoss, ReiReply), Copywriting & Objection Handling, Email Campaigns & Follow-ups, Microsoft Office & Google Workspace, Time Management, Bilingual Communication, Fast Typing (40+ WPM) Professional Experience Best Homes Solutions | Sales Closer (Oct 2024 – Apr 2025)    Closed inbound and outbound leads, managing the sales pipeline via HubSpot and Podio. Conducted discovery calls and follow-ups, consistently reaching weekly closing targets. Coordinated with team to improve conversion rate and shorten sales cycle. WYND Technologies | Sales Development Representative (Mar 2023 – Aug 2024)    Generated qualified leads via cold calls, LinkedIn outreach, and email campaigns. Used ReiReply and Salesforce to track leads and optimize follow-ups. Helped boost monthly lead acquisition by 25% through consistent outreach strategies. Robert Slack LLC | Appointment Setter (Nov 2021 – Jan 2023)    Scheduled 30+ weekly appointments for Florida real estate agents. Used FollowUpBoss, Ylopo, and Calendly to organize and manage prospecting pipeline. Maintained over 75% appointment show-up rate. ConTintaH&G | Sales Development Representative (Jan 2020 – Oct 2021)    Prospected and contacted B2B leads via email and phone. Assisted in the development of sales copy and email templates. Improved response rates by 20% through A/B testing and targeted messaging. Education Jose Antonio Anzoátegui Polytechnic University | Computer Engineering | Jan 2020 – Mar 2025 Solid foundation in computer systems, networks, and problem-solving through programming and systems analysis. Certifications & Courses       HubSpot Academy – Inbound Sales (Apr 2023) Udemy – Copywriting (Dec 2023) SerCloser – Sales Closer Certification (Sep 2022) Google – Digital Marketing Fundamentals (Aug 2020) Mayurlin Viera Academy – Virtual Assistant Training (Mar 2022) Paraguero Academy – Advanced Windows (Sep 2018), Advanced Office (Nov 2018) Languages Spanish – Native English – Professional Portuguese – Beginner Known Tools CRM & Sales: HubSpot, Salesforce, FollowUpBoss, ReiReply, Podio, Ylopo Remote Work: Notion, Slack, HubStaff, Calendly Productivity: Google Sheets, Microsoft Office Prospecting: Seamless.ai, LeadIQ Others: Windows OS (Advanced), Facebook Ads (Basic)