Sean S. Sese
Diligent and dedicated Administrative professional with a proven track record of exceptional
communication, meticulous planning, and adept prioritization skills. Backed by a history of several years
of consistent performance, honed abilities in various roles. Proficient in handling business
correspondence and navigating diverse business platforms. Strong self-motivation empowers excelling
both independently and within collaborative team environments.
Contact
Education
Address
2001-04 -
Singapore 430001
2000-06
Phone
Completed 133 Units Towards
Computer Engineering
Adamson University - Philippines
-
E-mail
Accomplishments
-Mother Eugenie Scholarship Awardee, 1995
Earned the "Top Perfomer' award at iQor
Skills
Philippines, Clark, 2010
Microsoft tools
CRM
Event planning
Employee training and
Work History
2022-06 -
Appointment Setter
2023-09
FastTrack ERP Solutions via Virtual Elves
Qualified leads by conducting phone
development
screenings and assessing their needs and
Effective communication
interests, resulting in an average of three
successful appointment schedules per day.
Google Suite
Scheduled appointments with decision makers
by leveraging strong interpersonal skills and
persuasive communication techniques.
Maintained a high level of client satisfaction
by providing prompt and professional service-
Administrative Assistant (remote)
979Rent.com, Utah Life Real Estate
Coordinated lease arrangements, addressing
inquiries and scheduling viewing
appointments, streamlining the process.
Resolved property issues efficiently through
tenant interactions, facilitating timely work
orders for service providers, resulting in 90%
tenant happiness score.
Contributed significantly to marketing efforts,
aiding in creating impactful flyers and
engaging audiences through online initiatives
on platforms like Facebook, Twitter, and
LinkedIn.
Partnered with real estate agents and
property owners to effectively schedule and
organize property tours, enhancing client
experiences-
Admin Assistant (remote)
Titan Referral Networks
Contributed to daily marketing operations,
demonstrating efficiency and productivity in
tasks, including Craigslist postings and utilizing
RapidPoster tool.
2010-02 -
Quality Analyst
2011-08
Iqor Phils, Capital One UK
Analyzed large volumes of accounts that
include fraud detections and fraud
investigations. Achieved a promotion within a
span of two years for consistent strong
performance.
Handled outbound and inbound calls from
credit card holders who suspect fraudulent
activity on their account
Monitored inbound and outbound calls and
coached call center agents for quality and
compliance procedures, resulting in a
decrease of critical errors by 20% for 2
quarters.
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Fraud Specialist
Iqor Phils, Capital One UK
Analyzed large volumes of accounts that
include fraud detections and fraud
investigations
Handled outbound and inbound calls from
credit card holders who suspect fraudulent
activity on their account
Monitored inbound and outbound calls and
coached call center agents for quality and
compliance procedures, resulting in a
decrease of critical errors by 20% for 2
quarters-
Telemarketer / Market Surveyor /
Appointment Setter
SMT Inc
Conducted daily cold calling and outreach
activities to establish a robust sales pipeline.
Consistently qualified more than 200 leads
each month, yielding substantial commissions.
