Sean Quinn

Sean Quinn Bergsgatan 15 A 89134 Ornskoldsvik Sweden-Dedicated and technically skilled I.T. professional with a versatile skill set developed through experience as an Operations Analyst and I.T. Specialist. Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line. Offer advanced computer skills in MS Office Suite, SQL and other applications and systems. WORK EXPERIENCE Operations Analyst Pramerica/Prudential Key Skills • • • • • • • • • • • • • • • Microsoft Office Remedy Numerous Virtual Clients Active Directory SQL PC Hardware PC Troubleshooting Windows Server Networking Customer Service Created documentation and procedures of database for departmental use. Provide weekly, monthly and ad hoc reporting. Developed and facilitated training to team members. Perform testing of database after any changes or updates had been made. Audit all entries input into database. EDUCATION Bachelors of Engineering in Electronic Engineering Letterkenny Institute of Technology Letterkenny, County Donegal September 2014 to May 2017 Bsc Hons in Technology Leed's Metropolitan university Leeds, Yorkshire 2009 to 2010 SKILLS • • • • • • • Patience Attentiveness Advanced computing Communication Ability to use positive language Time management Willingness to learn ADDITIONAL INFORMATION •Fantastic feedback from clients, able to provide feedback, most recent provided below Reference Mrs. Kathleen Mc Dermott –-