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Cape Town, 7005 South Africa
SEAN MICHAEL O'KEEFE
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WORK HISTORY
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Intake Specialist (High Ticket Sales), 05/2021 - Current
Cell Quicken (USA) - Well Being Reality
• Initiated outbound calls to the United States, effectively converting cold and warm
leads into paying clients.
• Established and expanded a loyal client base through exceptional sales techniques.
• Promoted and sold Focused Ultrasound Equipment to patients, as well as additional
services provided by the doctor's platform.
• Conducted in-depth discussions with potential patients, carefully identifying their
unique concerns and successfully linking them with our solution for complete
wellness.
• Exercised excellent closing techniques and gained immense knowledge in dealing
with clients remotely from a home-based position in the United States.
• Exceeded the monthly target of 20 sales, each valued at $9500, on a regular basis,
demonstrating a high level of sales excellence.
PERSONAL INFORMATION
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PROFESSIONAL SUMMARY
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Seasoned and proactive professional with a
unique hybrid skillset that touches customer
service, sales management, market expansion,
profit optimisation, operations management and
marketing, focused on bringing alignment
between departments, determining tools and
strategies to grow revenue and prioritisng
efficiency and accountability. Known as a
driven, influential collaborator who understands
the value of growing a brand rooted in loyal
customer confidence. Offering significant
experience applying exceptional planning and
problem-solving abilities toward enhancing
business plans and day-to-day activities.
Bringing solid understanding of industry trends,
excellent communication skills, talent for
spotting areas in need of improvement and
implementing changes with strategic approach.
Sales Advisor (Short-Term Insurance Sales), 03/2016 - 06/2021
YOUI (Australia) - Outsurance Shared Services
• Provided exceptional customer service to clients located in Australia via phone,
ensuring all their insurance needs were met.
• Handled brand new client leads and assisted existing customers with their insurance
needs, building strong relationships with them.
• Consistently exceeded performance-based targets on a monthly basis,
demonstrating strong sales skills and dedication to achieving goals.
• Continuously developed my skills and held myself accountable for meeting targets.
• Specialised in upselling clients on other risks they may have, demonstrating
expertise in various types of insurance such as building and contents, vehicles,
motorcycle insurance, watercrafts, trailers, and business liability insurance.
Paralegal Pre-Litigation Claims Handler, Property Consultant, Tele-sales
insurance Consultant, 11/2012 - 01/2015
DLG Legal Services, Dick and Sue Properties, Company UDM International
• Processed settlements of pre-litigation claims for the road accident fund in the
United Kingdom, ensuring timely resolution and adherence to court limitations.
• Liaised directly with claimants and clients to provide exceptional service and
maintain the firm's marketing reputation.
• Maintained updated knowledge of the organisation's policies and procedures to
ensure compliance with court procedures.
• Previously employed at Dick and Sue Properties with responsibilities including
obtaining new stock and listings, developing and maintaining relationships with
clients, and negotiating sales revenue.
• Arranged appointments with buyers and owners in a professional and synchronised
manner, while utilising various resources within the organisation.
• Employed at UDM International with responsibilities including following up on
leads, reaching sales targets, cold calling, and maintaining productive relationships
with existing clients.
• Ensured adherence to general administrative policies and procedures, while
exceeding productivity and sales percentage targets.
SKILLS
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Senior Sales Consultant, 12/2009 - 05/2012
MTN Cell Network
• Conducted Direct Sales with potential prospects and existing clients, resulting in an
increased client base and revenue generation for the organisation.
• Resolved customer queries and disciplinary procedures amongst sales consultants,
ensuring customer satisfaction and a productive work environment.
• Motivated team members to achieve sales targets and meet demands of the
organisation on a monthly basis, resulting in improved productivity and efficiency.
• Balanced stock management and orders, ensuring efficient and effective client
satisfaction according to head office requirements and maintaining a positive image
of the organisation.
• Conducted monthly stock takes and minimised stock losses in accordance with
company policy and procedures, resulting in accurate inventory management and
reduced losses.
RSA ID:-
Date of Birth: 27 October 1989
Age: 33
Race: White
Gender: Male
Program Promotion
Product Merchandising and Distribution
Channel Marketing
Product Strategies
Sales Team Development
B2B Sales
Customer Service and Assistance
Brand Awareness
Product and Service Knowledge
Market Research
Inside and Outside Sales
Product Management and Pricing
Problem-Solving Strengths
Consultative Sales Techniques
EDUCATION
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Certificate, Sales and Marketing, 2012
Damelin College - Menlyn, Pretoria
Secondary Education, 2007
Willow Ridge High School - Pretoria
LANGUAGES
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English: Proficient
Afrikaans: Proficient
