Sean Masoumi

Sean Masoumi- LinkedIn [link] - ON/Canada Professional Summary Certified PMP® and Scrum Master with 10+ years of experience leading enterprise IT projects for Fortune 500 clients. Expertise in Agile/Waterfall methodologies, PMO governance, and cross-functional leadership, with a proven ability to drive high-performing teams and stakeholder alignment. Passionate about leveraging emerging technologies to optimize delivery, with a track record of 95%+ customer satisfaction and 20% cost reduction. Adept at risk mitigation, process improvement, and coaching in high-pressure matrix environments. Strong experience in post-implementation reviews and change management. Professional Experience Project Manager | Soroc Technology - Toronto, ON Mar 2019 – Sep 2024              Managed 300 + nationwide projects for clients including CIBC, TD, Canadian Tire, Ultramar, Marks, and Sportchek. Successfully managed 1M - 2M projects with a 95% customer satisfaction rating. Led PMO functions, overseeing collaboration among 200 technicians across multiple projects. Implemented agile methodologies, reducing costs by 20% and increasing team efficiency. Developed comprehensive project plans that aligned scope and budgets with customer requirements and timelines, enhancing project clarity and stakeholder satisfaction. Oversaw budgeting, resource allocation, risk management, and stakeholder engagement, ensuring successful project delivery. Developed resource plans to align stakeholder needs with project execution Created comprehensive documentation and user training materials, enhancing system transition efficiency and user adoption. Identified and mitigated project risks throughout the project lifecycle to ensure smooth execution. Led project closeout activities, ensuring deliverables met stakeholder expectations. Negotiated deliverables and timelines with stakeholders to align with business objectives. Managed change management initiatives, including communication, training, strategic planning and stakeholder engagement, ensuring seamless transitions. Conducted post-implementation reviews to assess project success and identify improvement areas Information Technology Deployment Manager | TREND Financial – Toronto, ON Mar 2017 – Feb 2019        Managed deployment projects, overseeing system and infrastructure implementations in alignment with business objectives. Planned and executed system configuration for more than 400 users in house and remote. Led virtualization initiatives, configuring Esxi clusters and virtual machines. Administered system security via Active Directory, DNS, and Group Policy, managing change requests and installations. Configured Cisco Meraki MDM, NAS and SAN storage solutions. Installed and configured O365 and migrated exchange 2013 mail boxes to cloud. Provided detailed reporting on project performance, inventory, and financials to senior management. Project Deployment Manager | Micro Interface Design – Markham, ON Dec 2015 – Feb 2017    Planned and executed IT implementations, including domain system setup and Office 365 migrations. Developed documentation and user training materials to support smooth system transitions. Configured Windows Server VPN and remote access solutions, improving organizational connectivity and security. System Administrator-Team Lead | IBM – Toronto, ON Jan 2015 – Oct 2015    Supervised 50 technicians and managed asset inventory during a large-scale systems migration. Administered network resources and security systems, troubleshooting migrated systems while maintaining 99% operational uptime. Mentored junior team leads and cross-functional teams to enhance project execution. Network Administrator | Xenex Enterprises Inc. – Toronto, ON Jan 2014 – Dec 2014  Designed and deployed AWS solutions, managing over 20 EC2 instances and implementing load balancing to enhance performance and reliability. IT Manager | Tareq Company Sep 2005 – Dec 2013    Led large-scale IT projects for medical and healthcare institutions, managing budgets exceeding $1M. Supervised an IT team of 10 professionals, coordinating schedules, resources, and stakeholder communications. Implemented security protocols, reducing system vulnerabilities by 37% and ensuring regulatory compliance. Education & Certifications    Project Management Professional (PMP) – Project Management Institute (PMI) (Credential ID:-) Scrum Master Certified (SMC) – Scrum Alliance (Credential ID:-) Bachelor’s Degree in Computer Engineering Skills & Competencies        Project Planning & Execution, Scope, Budget, Monitoring and Timeline Management Business Requirements Analysis, Risk Management and Mitigation Cross-Functional Team Collaboration, Stakeholder Communication and Reporting Expertise in MS Project, Jira, Power BI, service now, Azure and Exchange 365 Change Management & Methodologies, Advocated for Agile adoption and driving organizational changes PMO daily tasks and communication Agile and scrum framework