Sean Ephraim Santos

EMPLOYMENT HISTORY WINE ASSOCIATE PLANET GRAPES | APRIL 2019 – JUNE 2021 SEAN EPHRAIM SANTOS SALES REPRESENTATIVE CUSTOMER SERVICE TECHNICAL SUPPORT As a wine associate, I pour wines for tasting, discuss wine and attends to customer needs as appropriate. Ensures that every visitor enjoys their wine and food tasting experience and leaves with a very high impression of our wines, food, and customer service. GUEST SERVICES REPRESENTATIVE MARKETING CONVERGENCE INC. | MAY 2018 – NOVEMBER 2018 I provided front desk services to guests, processing guest payments, and acting as an information source on various matters. I also assisted in problem solving and brainstorming solutions to existing concerns SALES REPRESENTATIVE (CHAT SUPPORT) PERSONAL PROFILE I am a professional Sales & Customer Service Representative with 4 years experience in providing excellent customer support and building customer loyalty. SKILLS & ABILITIES Technical Support Typing Inventory Management Good Communication Multi-tasking Customer Service Sales Background Email & Chat Support Motivated, well-disciplined individual Finds joy in assisting others Team player CONTACT INFORMATION - Pasig City, Philippines Skype : sean.santos06 Email :- TELUS INTERNATIONAL PHILIPPINES | JUNE 2016 – AUGUST 2017 Worked as a Sales Associate for Dell APOS Chat EDUCATIONAL STI COLLEGE GLOBAL CITY NOVEMBER 2015 Bachelor of Science in Hotel and Restaurant Management INTERESTS AND HOBBIES Video Gaming Science and Technology Wines Cryptocurrency Sports LANGUAGES Tagalog English