I have 10 years in customer service industries, so I know how people operate. When it comes to resolving issues, I make sure everyone is smiling at the end. I've worked with industry giants like Starbucks, Darden, and the Walmart Corp.
My writing career is just starting. In a few months, I have picked up blogging, content management, and SEO work enough to manage a full marketing blog if I chose to. My degree is in English, so if you need someone with eagle-eye precision and excellent written communication, I'm your guy.