Scholastica Munyao

With over 15 years of combined experience in Customer Management, Corporate Account Management, Sales, and Training, I bring a wealth of expertise to any business environment. In my previous role, my primary focus was on building and nurturing key account relationships in the financial sector, where I successfully promoted and provided professional services related to crucial ICT pillars, such as Cloud services, MSS, IOT, fixed connectivity, and consultancy services. This role allowed me to engage with over 15 financial sector accounts, contributing to their ICT solutions and fostering lasting partnerships.

My skill set is characterized by a strong commitment to effective communication, both in verbal and written forms, along with exceptional interpersonal skills. I'm open to feedback and constructive criticism, maintaining a positive and adaptable outlook. Taking initiative and confidently driving results is a part of my work ethic, and my energetic approach allows me to excel in a team environment. Whether as a team player or leader, I have consistently achieved the desired results by working collaboratively with others.

My diligence and result-oriented mindset have enabled me to excel even under tight deadlines with minimal supervision. Notably, I have consistently achieved record-high customer satisfaction rankings through the delivery of effective customer support. I am deeply passionate about fostering a shared commitment to service excellence as a key driver of a company's goal attainment. My career objective is to secure a managerial position that allows me to harness my skills and experience, adding significant value to an organization while advancing my professional journey.