Scholar Emmanuel Jacob

Scholar Jacob A prudent and resourceful Accounting Graduate with good knowledge of all aspects of financial accounting procedure and accounting system; Able to adapt to a changing environment and prioritize tasks to meet deadlines , also offer exceptional customer services with responsibilities and challenges to encourage growth professionally through appropriate application skills and knowledge. - Phone Number Akwa Ibom state, uyo, Nigerian linkedin.com/in/scholar-jacob-aa80b9296 WORK EXPERIENCE SKILLS Customer Service Representative Whitebridge consult Customer Service 06/2023 - 01/2024, Uyo Documentation Data Entry Time Management Lead Generation Virtual Assistant Task Handling customer complaint and inquiries in a courteous and efficient manner. Administrative Support Develop strong customer relationship. Provide exceptional customer service to clients in fastpaced call center environment. Maintain knowledge of company products, provide helpful suggestions and recommendations to customers. SOFT SKILLS AND ABILITIES - Open to learning new things; innovative and creative. Possess good communication skills (Oral and Written). Efficient in managing time and utilizing resource effectively. A first-time listener and fast learner, dynamic and goal-driven. Receptionist Top Rank Hotel Galaxy 04/2022 - 05/2023, Enugu Tasks Greeting of guest warmly, handled their complains and ensure they had a positive experience. CORE COMPETENCE Proficient in Microsoft words and Internet/email management. Proper preparation and management of book of account. Technical Proficiency in using various software such as CRM. Handled cash and credit card payment with accuracy. Hollowed hotel safety and security procedures to ensure the safety of guests and the hotel property. Assisted with guest requests such as booking reservation, arranging transportation and provide information about room amenities. EDUCATION National Youth Service Corps Certificate of Discharge Enugu state Bachelor of Science (B.Sc). In Accounting Akwa Ibom State University, Obio Akpa 09/2016 - 01/2022, Oruk Anam L.G.A Akwa Ibom State west African Examination Council (WAEC) Alta Academy 09/2008 - 06/2013, Etinan L.G.A Akwa Ibom State CERTIFICATE Virtual Assistant/Airbnd Co-host (12/2024 - 02/2025) Providing administrative, technical, or creative assistance to clients from a remote location. INTERESTS Leading Creative Thinking Brainstorming