Saynabou Tall

Awendaw, South Carolina 29458 SAYNABOU' KAYLA TA'LL -- OBJECTIVE Bringing a wealth of experience, knowledge and enthusiasm with a can-do attitude in performing general and management protocols. EMPLOYMENT HISTORY 04/2017 - Present Sales/ Client Services Specialist Elements Massage •Drive and motivate colleagues through sales training. •Proactive in administrative duties. •Coordinate and confirm schedule and appointments for a seamlessly running day for clients and therapists. •Daily use of Google Docs, Excel/Word and web platform "Mind Body". •Dealing with a wide range of clients issues by being effective in helping them understand massage pressures and recommending the right therapist to suit their needs for a successful session and a promising return. 02/2016 - 03/2017 Front Desk Agent Mills House Hotel •Accomplished great reviews on "Trip Advisor" on my outstanding customer service skills. •Diligently became 1 out of 2 winners for reaching over the member sign up and attained nomination for employee of the month. •Warm welcomes and safe farewells, to guest checking in and out. Answering high volume calls in a fast pace environment to ensure guest were satisfied throughout stay. •Effectively communicated and problem solved situations with guest to ensure reservations and 3rd party pricing were routed correctly for a smooth running front desk. •successfully multitask while having to give site tour visits to future guest and corporations. 07/2009 - 08/2015 Front Desk Supervisor Old Town OBGYN •Performed outstanding customer care by being friendly, cheerful and courteous at all times. •Maintained confidentiality by handling patients private information. •Kept office supplies fully stocked through ordering what's needed before gone. •Strong team player directing employees on how to handle conflicting situations with patients to maintain a high level of customer satisfaction and quality service. •Retain and organized book keepings for general manager and doctors. •Ability to work overtime and be Flexible, dependable and results oriented. EDUCATION HISTORY 08/2011 Douglas Education Center Science Of Special Effects and Business, Associate Degree