Sayantani Bakshi

Sayantani Bakshi (Chakraborti) Specialist in USA & Indian Recruitment, Onboarding, Client Handling and Global Mobility - - - Mission Statement: "I do not seek, I find"………. Pablo Picasso Professional Summary: Successful Recruitment professional with over 14 years of industry experience. Enthusiastic and outgoing professional who enjoys working with people and providing insightful and honest product information to interested clients/consultants. Organized, dependable, and energetic leader who has the proven ability to effectively motivate fellow colleagues. Confident communicator and able presenter in everything from sales pitches to departmental presentations. Reliable, trustworthy, and ethical professional who takes pride in serving clients, building business, brand awareness, and product loyalty through integrity and honesty. ▪ Top Performance Account Manager/Client Handling Manager with 14+ years (6+ years’ Onsite experience – USA) in different sectors of Recruitment (IT, NON-IT, Engineering etc.), Global Immigration Assistance, Onboarding Assistance, Permanent/Temporary Staffing, Consulting, Third-Party Recruitment, MSP Hire, Direct/Full-Time Hire for Indian, USA and Canadian Clients. ▪ For USA Recruitment & Staffing, familiar with all kinds of Visa and immigration status with hands-on industry experience (W2 Permanent/ W2 Contract/C2C/C2H/1099 Hiring, H1B Filing, H1B Transfer, GC Processing) (CPT/OPT/ H1B/ H1B Transfer/ GC/ EAD/ Citizen/ TN and other work authorizations). ▪ Extensive Account Management, Talent Acquisition, Bench Sales, Staffing, experience. ▪ Managed USA clients like Blue Cross Blue Shield NC, Fidelity, Sun Life Financial USA, Volkswagen, Montefiore Medical Centre, Point32Health, KeyBank, Bank Of America etc. ▪ Managed Implementation Partners like Tech Mahindra, IBM, Cognizant, Wipro, HCL, ITC Infotech, Cap Gemini etc. ▪ Managed PAN India Clients like VIP, Anandabazar, Mody University etc. ▪ Extensively experienced working with all type of job portals ▪ o USA: Dice, Monster, Career Builder, indeed, Glassdoor, LinkedIn Recruiter etc. o India: Naukri, Monster, indeed, Shines, TimesJobs, Glassdoor, LinkedIn Recruiter etc. Experienced using different type of ATS [ JobDiva, Ceipal, Leoforce (SPECTRAFORCE Internal ATS) etc.] & VMS [ Wand, Bullhorn, Beeline, FieldGlass, Acceleration, IQNavigator, SimplifyVMS(US Tech VMS) etc.] ▪ Experienced working with Managed Service Provider (MSP), creating RFOP, assisting the Onboarding team to collect the necessary documents to get the offer etc. o ▪ MSP: Kelly, TAPFIN, AGS, PRO, eTalent, Guidant Global etc. Dynamic, peak-performance experience possessing technical, management, client, candidate development and consulting experience in training, consulting & staffing environments. ▪ Specialist in Relationship Building with candidates and clients. ▪ Following up with candidates, making sure about the Closure with touch-base with both Client, candidate. ▪ Active participant in all Client Spotlight calls to discuss about new/existing requisitions. ▪ Strong skills in attention to detail, networking, sourcing, completion of each step of the Recruitment Life Cycle ▪ Efficient in understanding requirements from clients and distributing them to the Recruitment team, screening resumes, scheduling interviews, following up with clients, negotiating with client & candidate. ▪ Extensive experience to drive the Global Mobility Strategy by developing innovative solutions to meet immediate and long-term business objectives. ▪ Led Global Mobility team by creating a culture of high performance and collaboration with a focused effort on people development and program execution. ▪ Attended Career Fairs, On-campus Recruitment Drives arranged by various Universities on behalf of our company and looked after the end-to-end drive hiring process starting from giving brief introduction about the company, taking Aptitude Test, resume screening, interviewing, on-boarding documentation & hiring. Skills Summary: ▪ End-to-end Recruitment (USA, Canada & PAN India), Account Management, Staffing, Client Handling, Onboarding, Team management. ▪ Technical Knowledge, Team Handling, Team Leading, Excellent Negotiation Skill, Phone Skills, Hands-on Recruiting, Bench Sales, Interviewing, People Skills, Supports Diversity, Employment Law, Results Driven, Professionalism, Organization, Project Management, Judgment, Punctuality, Discipline. ▪ Outgoing, motivated, and enthusiastic individual when providing information, answering client’s candidate’s questions efficiently. ▪ Trustworthy and honest when working with clients and business. ▪ Timely, organized, and able to multitask to ensure all client’ needs are met in a satisfactory way without compromising organizational efficiency. ▪ Resilient and flexible to ensure successful outcomes even when situations Don’t go according to plan. Professional Experience: USTech Solutions India Pvt. Ltd., Remote (Hyderabad) Website: https://ustechsolutions.com/ Designation: Account Manager - Recruitment Duration: Sept 2022 – Till Date Roles & Responsibilities: ▪ Engaging with multiple VMS (Vendor Management System) systems and MSP’s (Managed Service Provider) and Direct Procurement teams. ▪ Preparing daily allocation report of all possible Jobs for all clients as per the urgency or need from the hiring managers and disseminate the jobs to the recruiters keeping tight deadlines in mind. ▪ Direct Client communication in terms of - Interviews, Offers, Status of Starts/Background/Drug test, Termination etc. ▪ Participating in all Clients calls regarding job openings with hiring managers - (required/must have or preferred/nice to have) - responsibilities, skillsets, technologies, travel, team and work environment. Also disseminate to the recruiters and help them in finding the exact match. ▪ Submitting timesheets those are delinquent/ or if consultants are not able to submit then submit after creating the provision for it by coordinating with clients ▪ Maintaining daily, Weekly and monthly reports of team performance to the upper management and discuss, identify the gaps for improvement. Acting as an interface to negotiate and exchange information with all levels of management. ▪ Conducting training program for new recruits and orientation program for the existing team. ▪ Assisting HR in Internal hiring process Page 2 of 7 SPECTRAFORCE Technologies, Remote (Mohali, PB) Website: www.spectraforce.com Designation: Assistant Manager – US IT Recruitment Duration: Jan 2022 – Aug 2022 Roles & Responsibilities: ▪ Involved in full life cycle recruiting, sourcing, screening, interview scheduling, hiring, and onboarding for various groups such as Information Technology, Software Engineers / Developers (SDE, SWE, SQE) Data Scientists, Data Engineer, Cloud-Based technologies, which included UNIX / LINUX, C / C++, JAVA, Python, C#, .NET, AGILE, Scrum Master, DevOps, CI/CD, Cloud Computing, AWS, Kubernetes and LinkedIn Recruiter including hard-to-fill roles that require specific experience, and specific certifications. ▪ Handled Direct Clients like Fidelity Investments, BeiGene, ThermoFisher etc. ▪ Acted as the Account manager and POC for Fidelity Account. ▪ Responsible for collaborating with business leaders and human resources to develop and execute recruitment strategies that drive the business forward. ▪ Partnered with hiring managers to understand job requirements, create and implement candidate generation strategies, and deliver the best candidates for each open position. ▪ Participated in Client spotlight calls for better understanding of critical job roles and client needs. ▪ Directly coordinated with MSP / Client’s POC for any query / concern related to any requirement. ▪ Maintained business relationship with MSP and Client to ensure the continuous flow of suitable requirements. ▪ Conducted in-take calls with hiring managers to ensure an understanding of the recruiting needs and job requirements and advise on the most appropriate action to take. ▪ Own the management of assigned requisitions and manage the candidate information in the Applicant Tracking System (ATS) database (Workday) and the inflow of candidate resumes. ▪ Effectively leverage the Workday Applicant Tracking System to create and publish requisitions, screen candidates, and assist in providing a smooth onboarding experience. ▪ Managed high-touch relationships with internal and external candidates and domestic hiring managers across multiple disciplines, locations, and businesses. ▪ Represented the job requisition, related skills, hiring organization/program, and compensation package to effectively prescreen candidates, identify qualified pool, and coordinate interview scheduling. ▪ Provided proactive and consistent communication with business partners to drive the process, provide status and ensure successful hire within the expected timeline. ▪ Understood and translated technical/functional hiring needs to ensure job descriptions, qualifications, and requirements are effectively reflected in job postings. Aug 2021 – Dec 2021: Took a break on medical ground. US Tech Solutions, Remote (Kolkata, WB) Website: www.ustechsolutions.com Designation: Account Manager – US IT Recruitment Duration: Mar 2021 – July 2021 Roles & Responsibilities: ▪ Partnered with the Managing Partner of Talent Acquisition/Human Resources and Hiring Managers to recommend, develop and implement recruitment and technology strategies and programs such as Video Platform, Artificial Page 3 of 7 Intelligence, LinkedIn Influencing, etc.) ▪ Handled Direct Clients – Travelers Insurance, Best Western etc. ▪ Managed Client Relationship, requirement gathering, requirement analysis, requirement distribution. ▪ Handled team performance and queries regarding job requirements. ▪ Screened resumes helped team in resume formatting based on client’s need and preference. ▪ Full cycle recruitment-researched, sourced (cold-calling), pre-screened, negotiated offers, and managed placement. ▪ Always met or exceeded recruiting metrics by ensuring the consistent hiring of top talent. ▪ Worked effectively with hiring managers and leaders across the company to ensure the selection process results in quality hires ▪ Partnered with hiring teams to build and execute effective sourcing, assessment with an ability to manage client’ expectations through a deep understanding of business needs ▪ Partnered effectively with recruiting team peers and cross-functional partners (HR, Client Service Teams, etc.) ▪ Managed, prioritized and closed searches against a timeline and have experience setting benchmarks, metrics, and understand how to prioritize to minimize the TAT ▪ Collaborated with hiring teams to deliver effective sourcing, assessment, and closing approaches with an ability to manage their expectations ▪ Recommended recruitment strategies that contribute to long-range growth of the company ▪ Experienced in recruitment function, in a corporate environment ▪ Conducted screening & interviews w/ executive & leader level talent utilizing leadership interviewing & assessment tools (i.e., technical questions, behavioural interview techniques, competency assessments, talent review data, etc.) SPECTRAFORCE Technologies, Inc., Kolkata, WB Website: www.spectraforce.com Designation: Global Mobility Specialist Duration: May 2019 – Nov 2020 Roles & Responsibilities: ▪ Coordinated and managed the staffing process of Spectraforce’s International workforce who need immigration assistance to maintain work eligibility in the United States. ▪ Been a liaison between candidates, recruitment team, client services team, HR team and immigration law counsels to ensure international candidates are screened and onboarded for open client positions in compliance. ▪ Answered internal stakeholders’ all questions pertaining the process, laws and regulations. Partner with immigration counsels as needed. ▪ Handled and resolved escalations and exceptions by facilitating stakeholder discussions that balance business needs, employee experience, and risk. ▪ Ensured all steps of immigration filings are taken in compliance and within deadlines. ▪ Partnered with account managers to collect necessary documentation and information from the clients to increase the strength of each visa application ▪ Communicated with the candidates in the screening process to assess their work eligibility status, transfer needs as well as answer any of candidate questions ▪ Assisted the Onboarding team to complete the onboarding stages for new employees. ▪ Worked with the Onboarding time for timely collection of the checklist documents, clarifying queries related to the collected documents and submit on portal. ▪ Conducted quarterly check-ins with each employee and ensuring high level of work satisfaction and performance. Page 4 of 7 ▪ Tracked employment authorization deadlines as well as assignment end dates for each employee on temporary visas and appropriate renewal, extension or re-deploying steps are taken. ▪ Maintained Public Access Folders as per regulations iTeam Inc., Dallas, TX Website: www.iteaminc.org Designation: Account Manager – USA Staffing Duration: Nov 2014 to Apr 2019 Roles & Responsibilities: ▪ Managed and performed hands-on entire hiring process of potential candidates including identifying, interviewing, qualifying, prepping/debriefing (assessing candidates’ technical & non-technical skills/knowledge and attributes), setting up interviews, and coordinating end client interviews. Providing after the interview feedback to the candidate as well as the client. ▪ Responsible for full lifecycle recruiting, from drafting and posting job descriptions, sourcing candidates from various job boards and network sites, screening, acting as a liaison between the account manager and the candidate, scheduling interviews, following up, onboarding, and maintaining a healthy relationship with the candidates. ▪ Recruited & Managed Technical requirements/consultants for direct accounts with Major Clients / Implementation Companies and placed candidates with reputed Financial, Banking, Insurance, Telecomm, Engineering, Construction, Manufacturing, Retail, Media, Healthcare, Pharmaceutical, etc. clients across the USA. ▪ Effectively utilized the ATS and a variety of recruitment resources including LinkedIn, referrals, CRM databases, job boards, social media, LinkedIn Recruiter, and networking to attract and build a pipeline of qualified candidates. ▪ Aggressively Sourced, Recruited, and Placed IT professionals for Contract, Contract – Hire, and Full Time / Permanent positions with the below companies and subsequently increased the Revenue and Turn over for Infinity Tech Group. ▪ Responsible for sourcing IT Professionals through networking including LinkedIn, internal database, and job boards such as Monster, Dice, and CareerBuilder as well as referrals. ▪ Conducted requirement discovery calls with the hiring manager, wrote job descriptions, validated requirements, and ensured they met EEOC requirements. ▪ Supported and executed the hiring initiatives of various SAP Technical / Functional modules, Oracle Financials, Oracle HRMS, and Peoplesoft ▪ Partnered, Built, and Maintained lasting relationships with Hiring Managers and Account Managers of Infinity's clients / Implementation companies to maximize optimal success in identifying the right candidates. ▪ Managed, trained, and mentored onsite/offshore recruiters and assigned them various recruiting tasks on a day-day basis. ▪ Managed third-party relationships that included establishing contracts, rate negotiation, and signing Master Service Agreements. Cavalier IT Inc., Irving, Texas Website: https://cavalierworkforce.com Designation: Talent Acquisition Specialist Duration: Feb 2012 to Aug 2014 Roles & Responsibilities: ▪ Primary responsibilities included arranging and coordinating training batches for latest IT Technologies, Sourcing, identifying, interviewing, screening technical personnel in contract, contract-to-hire, and permanent positions in the Information Technology industry. ▪ Aggressively sourced and recruited consultants, using various resources including internet websites (Dice.com, Monster.com, Indeed.com, CareerBuilder.com) networking, cold calling, referrals, networking, database searches, third party companies, and filling job orders. Page 5 of 7 ▪ Proactively market qualified and bench candidates to customer requirements and profiles. Interact with candidates on all issues until hired. ▪ Attending various Career Fairs, Screening, Interviewing and maintaining database for OPT, CPT candidates and placing them with various client requirements. ▪ Successfully arranged and coordinated Professional training batches for Application Professionals such as Business Analyst, Systems Analyst, Programmer Analysts, Web/Application/Mobile Developers, Database developers and Administrators (Oracle, DB2, Sybase), ERP professionals SAP/ABAP and Networking Professionals, etc. ▪ Recruited Software professionals for the company after Filtering the resume, speaking to the consultant, Reference Checking, formatting resumes, arranging technical interviews, Salary negotiations, and doing the necessary paperwork if selected. ▪ Strong experience in hiring H1B visa/OPT/F1/CPT/GC/USC candidates from Job portals, universities and network, prior database of OPT candidates. ▪ Analysed and noted down every job’s requirement and objective before publishing the posting. ▪ Regularly updated job descriptions and requirements in various job portals. ▪ Screened job applications and shortlist candidates. ▪ Ensured all the best recruiting equipment, software and practices are being used in the process. ▪ Conducted interviews and tests of the applicants to filter them further and advance them to the next level relevant to their job posting. ▪ Collaborated with cross functional teams and the management for successful execution of the recruitment process. ▪ Ensured the criteria for which the candidates are being tested are relevant to the job they have applied for. ▪ Presented reports on recruitment and analyses the status of recruitment practices regularly to the team and management. ▪ Worked to follow company policy and standards. Jan 2011 – Feb 2012: Relocated to USA. Took a break to get the Employment authorization. Seed Infotech Pvt. Ltd., Pune, India Website: www.seedinfotech.com Designation: Career Counsellor Duration: Nov 2008 to Dec 2010 Roles & Responsibilities: ▪ Provided career counselling and career development sessions for graduates and alumni. ▪ Developed career services programs that will help student in exploring and planning career options. ▪ Worked with students on their needs for career development. ▪ Conducted trainings, workshops, lectures, presentations, and other events to develop career planning and employability skills for students. ▪ Developed positive working relationship with faculty, administrative and co-workers to achieve desired goals. ▪ Coordinated with academic advisors to help students in making career choices based on their academic majors. ▪ Researched and analysed employment trends in various industries. ▪ Maintained regular contacts with potential employers for new job opportunities. ▪ Educated students on resume building, interview skills, and professionalism. ▪ Conducted mock interviews and job search workshops for students. ▪ Conducted career awareness events and job fairs for students ▪ Executed outreach programs to promote career services among students. Page 6 of 7 ▪ Maintained a database of student academic and employment records. Education: Name of Exam Board of Exam Year of Passing Marks % Secondary Examination West Bengal Board of Secondary Education 2001 77.50% HS Examination West Bengal Council of High Secondary Education 2003 68.80% Bachelor’s in technology: West Bengal Board of Technology 2004-08 74% BTech in IT College: Meghnad Saha Institute Of Technology Declaration: I hereby declare that the above written particulars are true to the best of my knowledge and belief. Sayantani Bakshi Place Page 7 of 7