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Saurabh Kumar Singh
Self-motivated sales and marketing professional with strong interpersonal and communication skills. Experienced in fast-paced startup environments, delivering both
qualitative and quantitative results. Detail-oriented problem solver seeking new challenges.
PROFESSIONAL EXPERIENCE
INTERNSHIP
Business Development Executive — NoBrokerHood JUN 2022 - NOV 2022
Project Management Intern — Mavenwit FEB 2023 - APR 2023
● Identified and pursued new business opportunities to increase company revenue
Responsible for designing, scoping, and implementing faith-sustainability
and profitability.
projects. Support tool development, investigate new project opportunities, draft
● Acted as a mediator between gated communities and brands for promotion and
revenue generation.
proposals, liaise with partners, and engage critical groups. Also, contribute to
project proposals, develop tools for faith-based organizations, create content
● Build strong relationships with customers (societies) and brands for networking.
for reports, and develop engagement strategies for Indigenous, rural,
● Proactively addressed business development challenges and customer concerns.
low-income communities, and youth.
● Negotiated the best deal for brands in gated communities, and planned and
executed marketing campaigns.
● Developed innovative ideas for business growth and executed various brand
promotional campaigns.
Market Research Analyst — Kantar JUL 2018 - JUL 2018
● Conducted market research to understand customer buying behavior.
● Interacted with customers to collect feedback and fill out OE sheets.
Sr. Seller Support Associate — Amazon APR 2021 - JUN 2022
● Prepared a report based on the collected data.
● Acted as the primary interface between Amazon and its business partners.
● Provided timely and accurate operational support to Merchants selling on the
Amazon platform with excellent written and verbal communication skills.
● Addressed
chronic
system
issues,
providing
process improvements, and
contributing to a team environment, while adhering to service-level agreements
for phone and/or email cases.
● Worked with merchant's product and brand campaign issues, account deactivation,
subscription, inventory, stock, shipping, payment disbursal, etc.
● Collaborated with cross-functional teams such as Customer Service, Payments,
Disbursement, etc. to resolve merchant queries.
● Maintained acceptable performance metrics such as quality, productivity, and first
contact resolution while working independently using departmental resources,
policies, and procedures.
Relationship Executive — Outlook Publishing (India) APR 2018 - JUN 2018
● Gained sales and marketing knowledge.
● Participated in live projects, and managed daily operations.
● Engaged in customer interactions, telemarketing, and email marketing to
boost sales.
EDUCATION
IMM FOSTIIMA Business School (2017 - 2019) — PGDM, Marketing & Finance
Banaras Hindu University (2013 - 2016) — B.Com(HONS.), Marketing
HONORS AND AWARDS
Relationship Manager — Home First Finance Company MAR 2019 - MAR 2020
● Responsible for end-to-end sales of various loans, including Home Loans, Shop
Loans, Loan Against Property, Balance Transfers, and Top-Up.
● Business Development: Onboarded new builders, agents, brokers, and properties to
acquire new leads.
● Sales Management: Maintained a good sales pipeline for a high conversion rate and
good performance.
● Relationship Management: Maintained a good relationship with existing channels
of leads, and customers.
● Credit Analysis: Analyzed loan applicants based on parameters like earnings,
savings, and investments.
● Risk Management: Managed collections and portfolios of customers, including
hard bucket, soft bucket, and NPA cases.
Executive Recruiter — Tiger Security Guard Services OCT 2016 - FEB 2017
● Buddy Contest Winner - Home First Finance Company
● 110% Collections Achievement - Home First Finance Company
● Corporate Chanakya Quiz Winner - IMM FOSTIIMA Business School
● IPL Auction Winner - IMM FOSTIIMA Business School
● Alumni Committee Member - IMM FOSTIIMA Business School
● Intermediate Quiz Winner - Aditya Birla Public School
● School Prefect & Sports Captain - Aditya Birla Public School
SKILLS
Problem Solving • Organization Skills • Analytical Skills • Negotiation •
Marketing • Sales • Customer Service • Critical Thinking • Product Management •
Project Management
LICENSES AND CERTIFICATIONS
● Cold calling prospects to identify potential candidates.
● Short-listed the candidates based on job requirements.
● Product Management Live Program - PM SCHOOL
● Getting the short-listed candidates lined up for the interview.
● Become a Product Manager | Learn the Skills & Get the Job - Udemy
● Maintained the interview schedule and report.
● Technical Product Management - LinkedIn
● Communication for Product Managers - LinkedIn
Life Advisor — Bharti AXA Life Insurance APR 2014 - JUL 2014
● Product Management First Steps - LinkedIn
● Technology for Product Managers - LinkedIn
● Worked on insurance products to sell them and grow business.
● Transitioning to Product Management - LinkedIn
● Hunted for leads to generate new business opportunities
● startupindia learning program – upGrad
● Maintained and followed up with leads to increase the chance of closing deals.
● Continuously improved sales skills, product knowledge to better serve customers.
