SAOLE MOHALE
IT Specialist | Digital Systems Support | Graphic Design
Maseru, Lesotho | - /- |-
PROFESSIONAL SUMMARY
Professional and detail-oriented IT Specialist with hands-on experience in IT support, systems administration, data
management, and digital services. Proven ability to maintain IT infrastructure, support users, manage digital
records, and deliver reliable technical solutions. Brings added value through graphic design and website
management skills, making him adaptable to both technical and creative environments.
CORE SKILLS
- IT Support & Troubleshooting
- Systems & Network Administration (LAN & Wi-Fi)
- Server & User Management (Basic)
- Website Development & Management
- Data Entry, Records & Reporting
- POS Systems & Hardware Maintenance
- Data Security & Backup Management
- Graphic Design & Branding
- Helpdesk & End-User Support
PROFESSIONAL EXPERIENCE
Freelance IT Specialist & Graphic Designer (Nov 2023 – Present)
- Provide IT support, system maintenance, and troubleshooting for individuals and small businesses
- Design logos, posters, and branding materials to support business identity
- Develop, update, and manage business websites ensuring security and functionality
- Manage digital records, perform data entry, and maintain organised documentation
- Support social media and digital platforms with technical and design input
IT Administrator & Stock Control Manager – Letsatsi Farm Feeds (Mar 2020 – Oct 2023)
- Managed IT infrastructure, POS systems, and end-user support
- Captured, updated, and verified stock and operational data
- Prepared regular stock and operational reports for management
- Ensured data security, system access control, and backups
- Coordinated stock distribution records for branches and deliveries
- Supported website management and internal digital systems
IT Support Intern – Lerotholi Polytechnic College (Jun 2019 – Nov 2019)
- Maintained and prepared computer laboratories for academic use
- Provided IT support to staff and students
- Assisted with server management and system administration tasks
- Managed and maintained student Wi-Fi connectivity
- Performed computer hardware diagnostics and repairs
- Maintained and repaired printers and peripherals
- Assisted with IT asset records and documentation
EDUCATION & CERTIFICATIONS
Diploma in Computer Systems Engineering – Lerotholi Polytechnic College
Cisco Certifications: IT Essentials, Introduction to Cybersecurity, CCNA Security
LANGUAGES
Sesotho – Native | English – Very Good