Sathish Kumar

. PROFESSIONAL SUMMARY Ambitious Product Specialist with a strong background in catalog management, meticulous product handling, and proficiency in Shopify S ATHI SH KU MAR S PRODUCT SPECIALIST operations. Specialized in SIM ticketing and adept utilization of JIRA for streamlined task management. Skilled in generating and meticulously analyzing weekly metrics to evaluate performance and inform stakeholders. Demonstrated ability to ensure precision in product data management and elevate catalog quality to meet stringent standards. Capable of leveraging Shopify expertise to optimize e-commerce platforms and drive sales growth. Proven track record of fostering collaborative CONTACT -- relationships across teams to optimize processes and drive sustainable enhancements. Eager to apply extensive experience and expertise to deliver tangible outcomes and contribute to organizational excellence. Chennai, Tamilnadu EXPERIENCE www.linkedin.com/in/sathishkumar-shankar September 2023 - Present Product Specialist Inlogic Technologies, Chennai, Tamilnadu SKILLS  Power BI  Catalogue Management  Shopify Plus  GIT Bash  HTML/ XML  JIRA  Data Analysis  Operations Management  Technical Troubleshooting  Strategic Planning  Microsoft Office  Analytical Thinking  Adaptability and Flexibility  ETL (Extract Transform Load)  Interpersonal Skills  Incident Management • Optimized product categorization and streamlined catalog maintenance for improved efficiency and user accessibility. • Proficiently managed product listings and operations on the Shopify Plus platform. • Performed in-depth market analysis to guide strategic product positioning and competitive pricing strategies. • Managed the JIRA ticketing system for prompt issue tracking and resolution. • Coordinated vendor on-boarding, guaranteeing smooth integration and collaborative partnerships. • Enhanced stakeholder communication, aligning product development with key business goals. • Collaborated with technical and marketing teams to drive successful product outcomes. November 2019 - January 2023 Senior Analyst - Catalogue Management Amazon.com, Chennai, Tamilnadu • Led the optimization of Amazon Kindle Catalogue Management, significantly improving SIM ticketing workflows for enhanced operational efficiency. • Excelled in engaging stakeholders, providing data-driven insights for clear, strategic action plans. • Developed advanced Data Visualizations and Reporting Dashboards using Power BI, facilitating strategic decision-making. • Skilled in Data Mining and Extraction, improving data accessibility and utility for business operations. • Managed the publication of a wide array of media content, utilizing . .  Project Coordination  Project Management  Pricing Strategy  Product Roadmap  Product Performance Monitoring  Product Knowledge  Business Analysis  Stakeholder Management  Database Management  E-commerce Experience  Data Management  E-commerce Knowledge  Training and Mentoring  Process Improvement  Performance Metrics  Critical Thinking  Teamwork and Collaboration  Product Launches LANGUAGES  Tamil Native  English Advanced VOLUNTEER  Rotaract Club  Teach for India  World Vision cutting-edge HTML and XML feed technologies. • Specialized in refining HTML and XML feed processes, achieving streamlined and effective content publishing. • Drove catalogue quality enhancements by pioneering HTML and XML feed improvements, minimizing the need for manual edits. August 2016 - October 2017 Analyst Standard Chartered , Chennai, Tamilnadu • KYC/ COMPLIANCE/ CLIENT RELATIONEXECUTIVE/ PERSONALLOAN / MORTGAGE / HOME LOAN / HOME SAVER / CARDS EDUCATION BCA 2013 - 2016 University of Madras, Chennai MCA 2023 University of Madras ACHIEVEMENTS Error Identification – SIM ticketing- Supporting the operations team in identifying XML errors within the feed by analyzing feed structure using GIT Bash to ensure adherence to business delivery metrics. Title On- boarding - facilitated the On-boarding process for multiple titles onto the Newsstand Catalogue by collaborating with publishers and stakeholders, expanding Amazon's selection. Utilized data analytics to provide market insights and trends, aiming to grow the consumer base for the newly on-boarded titles.