Sashira

To associate with a progressive and growing organization where my skills are realized, and my knowledge can be enhanced for the benefit of the organization as well as for my personal development. Able to be an integral member of an administrative and clerical team and can follow instructions and also have a willingness to learn. Work History Sashira T 2022-03 - Support Administrator 2023-03 School of Business and Technology London, Kerala • interaction with international clients and helped them Administrator to complete the course with higher percentage. • Contacted learners to solve the that facing while using Contact the application for study and helped them to access the relevant section to complete the course that Address enrolled. Sharjah • interaction with tutors to evaluate the assignments submitted by the learners. Phone • conducted team meeting to improve the performance - and reduce the customer complaints. E-mail • communicated with the awarding bodies to clarify the - learners concerns and informed the solutions to the learners Skills • Branding using the Microsoft power point online. • Used Zoho desk, HubSpot & Pipedrive for Good organization and communicating the learners. prioritization skills. Self-motivated, proactive & 2019-07 - Admin cum Sales coordinator 2020-12 DXB Solutions, Dubai hardworking. • Place phone calls to potential customers to educate Good IT skills i.e., Word, Excel, them on services and products offered by the Email, and Internet. company. • Answer customer phone calls with inquiries or B2C sales complaints and resolve the issue as quickly as possible. Problem-Solving • Maintained records related to sales and inventory Office Administration availability. • Submitted daily sales report to the reporting manager. Strategic planning • Follow up with customer via mail and over the phone. • Developed relationships with customers, and guests to present the company in a professional manner. 2015-05 - Administrative Assistant 2016-06 Tuteone, Kerala, Thalassery . • Supported office teams in order to ensure the smooth Computer Profile running of day-to-day activities. • Continually met and exceed the operational and Operating system: Windows 7/ 10 Office Suite: Ms. Office 2010/2013 administrative expectations of employers. • Provided accurate administration of all paperwork generated at Office level. • Handled administrative requests from members of the office team. • Reported problems to the office manager. Education 2016-06 - MBA: Human Resources Management 2019-03 Pondicherry University - India - Bachelor of Science: Psychology AWH Special College Affiliated to Kanur University Kerala, India - Higher Secondary Education : Humanities NAM Higher Secondary School - Kerala, India Class 10th Board Examination NAM Higher Secondary School - Kerala, India Personal Details Name: Sashira T Date of birth:- Sex: Female Marital Status: Married Nationality: Indian Languages known: English, Malayalam. Passport No: P- Visa Status: Husband Visa Declaration I confirm that the information provided by me is true to the best of my knowledge and belief. Necessary documents will be produced as per the requirement. Sashira T