Sasheen Hines

Sasheen Hines 3 Westland Mountain Negril P.O. Westmoreland, Jamaica Contact No: -/- Email:- ______________________________________________________________________________ Summary An enthusiastic, professional individual, who is committed to execute a positive impression in managing all administrative duties in a logical, efficient manner. Skills and Abilities • • • • • • • • • • • Great customer Service Great communication both written and oral MS Office proficiency (word, Excel, Power, Access) Great Organizational Skills Great Interpersonal Skills Process improvement Fast Learner Ability to multi tasks Positive, self-motivated Excellent phone and computer skills Ability to listen and relay information efficiently Work Experience Visionappoint (Desmond Parkin Office) Shop #3 Coral Seas Plaza Negril, Westmoreland Jamaica Receptionist April 2017- November 2018 • • • • • • • • • • • • • Answer and direct high-volume calls using multi line system Calming down unsatisfied patients by giving the proper explanation and answers Scheduling and rescheduling appointments for five office software Recall patients to inform them to schedule annual appointments Call patients for an appointment reminder Verify and confirm patients insurance coverage Investigate billing errors Updating and deleting patient's personal information Transfer Standard Remittance Advice to Electronic Remittance Advice Listen then follow up voicemail inquiries Inform patients on glasses pick up Research and contact prospective client Onboard offices Kick’s Footwear King’s Plaza West End Road Negril, Westmoreland, Jamaica Sales Representative December 2016- April2017 • • • • • • • Pleasantly greet customers as they enter the store Suggest applicable products to the customer desire Retain and absorb products knowledge Advise relevant upsell to customers Assist disgruntled customers Inform management of low stock Gather and cash out customers items Scuba Diving Center (Part Time) West End Road Negril, Westmoreland Jamaica Receptionist January-March 2018 • • • • Greet all incoming customers Book appointments Answer incoming calls Clean office for client's arrival Bella Donna Bar and Restaurant West End Road Negril, Westmoreland Jamaica Bar Maid December 2015- October 2016 • • • • • • • Greeting guest on arrival Preparing alcoholic and non-acholic beverages Clean the bar for arriving guests Restock/Stocking inventories Unpacking stock from shelves after the bar closes Retain and absorb product knowledge Cash out customers W.O Meat Mart West End Road Negril Westmoreland, Jamaica Sales Representative August – November 2015 • • • • • • Answering to the customer inquires Greet customer as they enter the establishment Check product quality Serving customers with products Pricing products Portioning products • • • Placing products on display Clean and maintain safe work space Cash-out customers Miss Nakiesha William Albert Town Trelawny, Jamaica Babysitter June-July 2015 • • • • • Preparing bottles Changing diapers Bathing and dressing the baby Planning fun educational activities Monitor child Education and Training Green Pond High School 2016 High school diploma NCT VET course in Business Administration