Sasha Leigh

Sasha Leigh

$15/hr
I specialize in complaint resolution and sales support.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
29 years old
Location:
Cape Town, Western Cape, South Africa
Experience:
10 years
Sasha-Leigh Tremaine Carryn Van Rooyen-Lotus River, Cape Town, 7941 QUALIFICATIONS: Diploma in Events Coordinating (International Events Academy t/a Internation Academy of Health and Skincare - 2017) Matric (Zwaanswyk High School – 2014) SKILLS: • • • • • • • • • • • • • • • MS Office Package, Internet, Outlook All Social Media Platforms Effective written and verbal communication Leadership ability Relationship building Organizational skills Team player who can also work independently Team-orientated personality Creative thinker Excellent multi-tasking ability Motivated High quality standards with attention to detail Super-fast learner Go-getter WORK SUMMARY: November 2024 – Current Service Client at Tudortech Dyson, Dubai (Perm – in office) • • • • • • • Booking client Dyson units Evaluating Dyson Units Creating invoices as well as job cards for each unit Ensuring to courier spares to JHB and PE Complete stocktake tasks Assist with call of clients and attend to emails Handling Tafelberg Account, whilst operating with two Technicians and providing them with spares, sales orders, quotes and invoices April 2021 – October 2024 Online Sales Consultant – Takealot (Perm – Hybrid) • • • • • • • Interact with customers by phone or email to provide information and assistance with their orders Maintain open communication with customers to foster positive relations and provide updates on issues Update reports, mange invoices, and generate reports for company database Log returns for unsatisfactory products Manage customer deliveries by tracking courier services Ensure customer satisfaction Reach monthly target and KPI’s August 2019 - December 2019 Sales Assistant - Factorie (Cotton On) – (Contract) • • • • • • • • Ensured high levels of customer satisfaction through excellent sales service Maintained outstanding store condition and visual merchandising standards Ascertained customers’ needs and wants Recommended and displayed items that matched customers’ needs Welcomed and greeted customers Managed point of sale process Actively involved in the receiving of new shipments Accurately described product features and benefit November 2018 – June 2019 Cape Media – Sales Executive, (Contract) • • • • • • • • Conducted market research to identify selling possibilities and evaluate customer needs provide information. Actively sought out new sales opportunities through cold calling & networking. Set up meetings with potential clients Established new business Negotiated/closed deals and handled complaints or objections Collaborate with team members to achieve better results Worked towards monthly and annual targets Attended meetings and training workshops as part of development in the media industry April 2015 – November 2018 Forever New – Shop Assistant, (Casual/Permanent) • • • • • • • • Ensured high levels of customer satisfaction through excellent sales service Maintained outstanding store condition and visual merchandising standards Ascertained customers’ needs and wants Recommended and displayed items that matched customers’ needs Welcomed and greeted customers Managed point of sale process Actively involved in the receiving of new shipments Accurately described product features and benefits October 2016 – January 2017 Travel with Flair Conferencing & Events (Internship-Events coordinating) January 2015- April 2015 Jay Jays – Sales Assistant (Casual) December 2014 – December 2014 Toy Kingdom – Shop Assistant (Casual) Events Exposure (Internship) Argus Expo 4-7 March 2015 SA Wedding Show - 21 May-7 June 2015 J& B Met – 30 January 2016 Cape Town 10’s Rugby Tournament – 3-6 February 2016 REFERENCES: Provided on request
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