Sarry Lei Jose

Sarry Lei Jose Recruitment Manager Recruitment Coordinator Property Manager Team Leader Customer Service Representative Work Experience Elite Group of Companies, LLC October 2022 to January 2025 Recruitment Coordinator/Recruiting and Development Manager Contact Info- Urban Deca Homes Ortigas, Rosario, Pasig City Post job openings on various job boards, company websites, and social media platforms. Review resumes and applications, screen candidates, and schedule interviews. Organize interview schedules, communicate with interviewers and candidates, and provide necessary interview materials. Relevant Skills Maintain regular communication with candidates regarding interview status, feedback, and next Excellent steps. Communication and Assist with new hire onboarding processes, Written Skills including preparing documentation and Computer Literate scheduling orientation. Applicant Profiling Work closely with hiring managers to understand Decision Making job requirements, role specifications, and hiring Social Media needs. Management Generate reports on recruitment activities, including candidate pipelines, time-to-fill, and sourcing effectiveness. Start Virtual July 2019 to October 2022 Talent Acquisition/Recruitment Coordinator/Recruitment Manager Conduct Initial and Final Interviews for Bookkeeping, Insurance, Real Estate and support candidates Provide help to the operations team during the onboarding process Generate reports on recruitment activities Create job postings on various job websites and social media platforms. Assist with new hire onboarding processes, including preparing documentation and scheduling orientation. US Direct Client - Real Estate Campaign May 2018 to May 2021 Property Manager Oversee the maintenance and repair of the property, ensuring it is clean, safe, and wellmaintained. This may include coordinating regular inspections and managing emergency repairs. Address tenant concerns and complaints, resolve disputes, and ensure tenant satisfaction. Act as the main point of contact for tenant inquiries. Handle lease agreements, renewals, and terminations. Ensure tenants comply with lease terms and conditions, and manage rent collections. Aquire Asia Pacific- Customer Service Representative/Team Leader/ Junior Operation Management- Delivered exceptional customer service, handling inquiries, complaints, and providing solutions to ensure customer satisfaction. Led and mentored a team of customer service representatives, fostering a collaborative and high-performance work environment. Assisted in the management of daily operations, ensuring smooth workflow and adherence to company policies. Delivered exceptional customer service, handling inquiries, complaints, and providing solutions to ensure customer satisfaction. Led and mentored a team of customer service representatives, fostering a collaborative and high-performance work environment. Assisted in the management of daily operations, ensuring smooth workflow and adherence to company policies. Monitored team performance, identified areas for improvement, and implemented training programs to enhance productivity and service quality. Collaborated with senior management to develop and implement strategies for operational efficiency and customer service enhancement. Contributed to the optimization of internal processes, increasing team effectiveness and reducing response time. Played a key role in maintaining customer relationships and driving customer loyalty through effective communication and problem resolution