Sarrah Shayne R. Esplana

I am an Ecommerce Ninja!

I have experienced with the following

• Processing orders through Oberlo and Dropified
• Editing/updating/cancelling orders
• Issue refund
• Adding/editing products on Shopify
• Corresponding with customers and suppliers via email and ticket platforms and phone calls
• Setting up apps on Shopify
• Looking for products and suppliers
• Moderating Social Media pages

I have also worked with companies that create sites and campaigns for real estate agents so I have a solid background in the industry..

• Corresponding with the agents to solve their issues regarding sites.
• Creating FB campaigns for the properties. 
• Distributing real estate leads to various sales representatives
• Updating, organizing and maintaining all real estate related tasks and details on Zoho and Hubspot
• Monitoring ads posted on various sites such as New York Times, Wall Street, Robb Report, etc.
• Searching for listings on various sites such as Zillow, Trulia, Realtor, etc.*Setting up sites for properties on various platforms, mostly Wordpress.*Sending invoices and processing payment on Quickbooks.

I've also worked as Lead Generation Agent for Auto Insurance Credit Repair

I've worked 8 years in the BPO industry (office based) started as an customer service representative and was promoted as a Team Leader in one of the biggest BPO company in the world.