Sarmistha Acharya

SARMISTHA ACHARYA Plot N -73, 2nd cross street , KTC Nagar, Near Darling Nagar Park Tirunelveli,Tamilnadu Contact -/- Email-- PROFILE Presently working as an Key Accounts Specialist in Five Two Supports Limited,Tirunelveli(TN) from last 11 month .Worked as an Admission Officer in Sasi Creative School of Architecture, Coimbatore (TN) for 1 year 4 month. Worked as a Counselor cum Coordinator in ISMS, Bangalore for 2 year. Worked as “Counselor cum Coordinator” in TUV Rheinland NIFE Academy for the last 13 months. Relationship Manager” in “Reliance Life Insurance Pvt Ltd” for 05 months. Assistant manager in ICICI Bank for 03 years. Probationary Officer in ICICI Bank for 09 months. Customer service executive for 10 months. Good communication, Good executive handling and management skills. Hard working and challenging. KEY ACHIEVEMENTS • Achieved “Customer Service First Award” from ICICI Bank, 2012. EMPLOYMENT EXPERIENCE Five Supports Limited, Tirunelveli 19thSeptember’19 onwards • • • • • • Co-ordinating with international clients for business Client servicing Procurement operations Working on e-Tender submissions New client Acquisition Rapport building Admission Officer, Sasi Creative School Of Architecture, Coimbatore 16th April’18 to 14th September • • • • • • Counselling students for admission. Co-ordinating with all department for smooth admission process Planning & implementation of all admission process Attending Education Fair, Visiting clients’ Office, Managing school Presentation Following prospect students by phone, mail, etc. Meeting targets in every admission cycle • • • • • Maintaining zero drop out College event coordinator Admin work job in Non-admission time Working for Rankings and Recognition like Outlook, Higher Education Reveiw Any job given time to time from the Authority Counsellor cum Academic Coordinator , ISMS Bangalore 08th June’16 -14th April’18 • Counselling students for admission. • Co-ordinating with Academic department • Handling Industrial Visits for Students • Handling activities , professor and student queries Counsellor , TUV Rheinland NIFE Academy(P) Ltd., Kolkata 25th April’15 – 21st May’16 • Looking after all Branch Operations, handling a team of 3 members & generating revenue. • Counselling students for admission Key Relationship Manager (Grade-EI), Reliance Life Insurance Pvt. Ltd. 6th Aug.2014 -10th Dec. 2014 • Looking after all the branch operations, Branch sales. Handling a team of 2 sales executive. Assistant Manager (Grade-I), ICICI BANK LTD. 14Nov.2011-20th July2014 • Handled “Demat” desk, cash deposit, cash transfer, all Account related problems of customer, increasing customer base. • Building customer relationship, • Cross Selling all core banking products like CASA, Life Insurance, General Insurance, Jewel Loan, Vehicle Loan, Home Loan, Credit Card, Mutual Fund, etc. Probationary Officer, ICICI BANK LTD. 3rd Feb 2011 – 25th Oct 2011 • Take paid training from ICICI Manipal Academy , Bangalore for 9 months. • Participated in many events conducted by ICICI Bank Manipal Academy, Bangalore. Customer Service Executive, Odisha Health and Medical Research Institute,Odisha 06th April, 2010 – 31st Jan2011 • Solved all the queries of Customers who are suffering from any kind of diseases • Provide information to customers regarding Hospitals, Nurshing Homes, OPDs, Vaccination, etc EDUCATION & TRAINING PG DIPLOMA IN BANKING (CGPA-7.1) ICICI Manipal Academy, Bangaluru,2011-12 NSDL-Depository Operations Module(As Certified Trainer)90% NCFM, June, 2011 NISM-V-A: Mutual Fund distributors Certification Examination51% Bangalore, Sep. 2011 MBA ( Finance )-58.34% IGNOU Universty,- Short Term Banking Course Institute Of Computer Accountant(ICA), 2007 Graduation with Economics- Hons - 64% B.J.B (A) College, Utkal University,Odisha,2006 C.H.S.E, Arts, Odisha-50.33% Pipli College, Odisha, 2003 H.S.C, Odisha-67.66% Jubaraj High School, Odisha, 2001 CORE SKILLS • IT Skills: Microsoft Office: Word, Excel, Power Point, DTP, Hardware Maintenance, Outlook and Explorer • Management Skills • Leadership Quality • Language – English, Hindi, Bengali, Odiya, Tamil INTERESTS Learning new things very quickly, accepting challenges, Reading, dancing, painting and travelling new places.