Sarim Mehmood

Sarim Mehmood sarimmehmood.com |-| LinkedIn: sarimmehmood1 Summary Product Management: Product Innovation, Go-to-Market & Development (SaaS), Data Analysis, Agile/SDLC Corporate Strategy: Market Research & Analysis, Business Development, Visioning, Roadmap Planning Engineering: Requirement Gathering, Business Analysis, Prototyping, Prioritization, Release Management Customer Relationship: Customer Empathy & Advocacy, Stakeholder Management & Communications Experiences CERP Labs Product Manager Domain: SaaS, Technology for Development   Dec ‘21 – Present Spearheading the product development lifecycle of high-profile development initiatives funded by international organizations such as The World Bank, Gates Foundation, and the UN Owning the product roadmap and being the point person for all involved stakeholders and customers  Leading and driving strategic research and product initiatives throughout the entire product and customer lifecycle to improve product strengths and reach  Proactively prioritizing product backlogs to ensure that competing priorities and rapidly changing markets are dealt with by generating most value in the shortest amount of time  Managing a cross-functional team of 10+ engineers, designers, marketers, and researchers to build humane, well-engineered products  Deciding and implementing software development approaches to seamlessly ship high quality software well within defined timelines Accomplishments @ CERP Labs Launched a B2C SaaS product to digitize door-to-door healthcare operations and increase the sales of nutritional health products. Built offline-first App suite for data collection and supervision and an interactive dashboard for real-time reporting  Reduced the registration time of patients from 9 to 1.5 minutes  Increased nutritional products sales by 2.3x  Trained 100+ health workers with 15,000 registrations in the first 3 months Launched a B2C data visualization, SMS and voice campaigns management product to improve agricultural outcomes of the target population. Collaborated with telecom and forecast partners to build a rapid broadcast service for floods  40% of the target population reported a change in agricultural practices  Improved the pickup rate from 27% in the first month to 43% in 3 months  Reduced campaign costs by 11% through farmer data segmentation Launched an administrative suite to digitize taxation of properties through Google Maps supporting provincial tax collection operations  73% efficiency in calculating property tax via satellite images  Rolled out the product in 36 cities with over 10,000 Daily Active Users.  Shifted to a hybrid agile-waterfall framework to reduce Time to Market by 3 weeks Launched an Edtech platform to connect low-cost private schools and education service providers during COVID-19 school closures  Scaled the platform to over 2,500 schools in 1 year  Onboarded 20,000+ teachers and 300,000+ students in the first year  Increased conversion rate to paying customers by 5% through 1:1s with users every 2 weeks i2c Inc. Technical Editor - Global Product Management Domain: Payment Cards Issuing & Processing      Feb ‘20 – Dec ‘21 Developed and maintained comprehensive product documentation including Product Review Documents (PRDs), Business Review Documents (BRDs), design documents, wireframes, prototypes, and illustrations for a suite of cloud-based card program tools, ensuring clarity, accuracy, and consistency across all documentation Collaborated with engineering teams to gather and analyze technical information, translating complex technical concepts into user-friendly explanations Prepared detailed release notes for product updates, outlining new features, bug fixes, and changes, communicating effectively to users and stakeholders Created engaging training materials, including presentations, handouts, and online modules, to support user onboarding and product adoption for Sales and Marketing teams Established and maintained a centralized documentation repository, ensuring that all materials were up-to-date, accessible, and version-controlled Accomplishments @ i2c Inc. Launched an online API portal to showcase over 200 Rest/SOAP APIs built to provide payment functions for global banks and payment service providers. The platform was aimed at potential and existing customers for sales and upsell  Transformed a 2000+ page PDF document into an interactive platform  Built quick test functions in the portal to allow users to test APIs in real time  Implemented bundle packages on the APIs to increase API upsell Prototyped a release notes portal to ensure seamless planning, drafting, and maintaining of product release notes and critical enhancement notifications for external engineering audiences  Notified 400+ banks and payment service providers every release cycle  Allowed engineering & product teams to take ownership of notifications  Reduced publishing time by more than 20% by automating collaborations Built API test case documents for all 200+ APIs to support the engineering team in client-side testing of APIs before public launch  Reduced client ticket generation volume for test case requests  Improved client onboarding package to include all possible API scenarios  Built a knowledge base for rapid access to developer documentation IAXServices Technical Writer - Product Implementation Domain: Microsoft Dynamics 365      Oct ‘19 - Feb ‘20 Created and maintained comprehensive documentation for Microsoft Dynamics products and solutions Defined the overall documentation strategy, considering factors such as target audience, user experience, and accessibility Adapted the documentation to different languages and cultural contexts to cater to a global audience including KSA, UAE, Qatar, and North America Assisted sales, marketing, and support teams with technical queries and product information Worked closely with the product team to understand product requirements, specifications, and design decisions Tools Essentials: JIRA, Asana, Figma, Microsoft Office, Notion Frequently Used: GitHub, Google Analytics, Firebase, Google Data Studio Technical Tools: pgAdmin, Tableau, PowerBI, Oxygen Editor, VSCode, Thunderclient Approaches and Frameworks Agile, Agile Scrum, Agile FDD, Waterfall, Waterfall-Agile Hybrid, Human Centered Design, Design Thinking Awards Future News Worldwide – British Council Participant at international summit    Sponsored by British Council, New York Times, CNN, Reuters, and Google Mentored by top journalists on media and journalistic responsibility Performed high-intensity newsroom simulation created by First Draft International Writing Program – University of Iowa, USA Exchange participant at IWP    July ‘21 July ‘19 Creative writing scholar along with students from the United States and India Mentored by top American, Indian, and Pakistani authors on creative writing Literary work published in Iowa Summer Anthology Education Pakistan Institute of Engineering and Applied Sciences Bachelors of Science (BS), Electrical Engineering Thesis: Protection System Design for Distributed Generation Certifications • Google Project Management Certified • Scrum Fundamentals Certified (SFC™) • Product Roadmapping Micro-Certification (PRC) by Product School June ‘19