Experience Summary:
12 years of extensive experience in RRD with the responsibilities include Team Management, Data Analysis, Reporting & Visualization using Tableau, Document Processing, Extensive Graphing and Charting in Excel, General Desktop publishing duties, Job review, and Metrics Reports as Multiple roles performed with the challenging tasks.
Designation
Company
Period
Project Coordinator
RR Donnelley Pvt Ltd
Aug 2005 – May 2017
Own Business
Stationery, Fancy & Xerox Shop
2017 – to till
Area of Expertise:
Team Management, Data Analysis, Reporting and Visualization, Document Processing and Process Management.
Managing 2 teams of 24 people – Documentation Team and Data Analysis & Reporting team.
Responsible for end-to-end Job flow from Receiving task from clients, Assigning tasks, Set deadline, Status monitoring and Delivering adhering to the SLA.
Coordinating work between multiple geos to ensure timely and accurate completion of requests.
Guiding team members to achieve the Good Quality deliverables in both the teams.
Solving all technical difficulties in Documentation as well as in Tableau.
Creating Dashboards and Reports for Offering Memorandum of various clients using Tableau.
Creating Visualization reports from raw data in Tableau.
Creating Statistic e-books with graphs and Data visuals created in Tableau for legal clients.
Along with Management activities, responsible for all Tableau operations like – Dashboard Creation, Data visualizations for various statistical data, Reports, Filters, Table Calculations.
Schedule One-One meeting with team members monthly and escalate top-level issues to management.
Responsible for Team Coordination to deliver on-time.
Creating Monthly Metrics for the Team and send to Top Management and also use the information to improve team performance by utilizing downtime for Training, Re-shuffling the skills.
Helping team for Advanced Documentation skills in MS-Office - Creating and edit Multi-page/Multi-section documents using templates, Style sheets, Graphs, Charts, Vlookup, Pivot table, Presentations.
Prioritizing task on critical deadlines and achieved good success rate in dynamic decisions.
Monitoring work flow to ensure jobs are completed efficiently, accurately and within deadlines.
Handling sensitive / confidential documents and information.
Technical Expertise
Tableau–Views, Dashboards, Integrating Views & Filters to dashboards, Trendlines, Mappings, Table Calculations, Parameters.
Ms-Excel –Vlookup, Index, Match, Pivot Table.
Ms-Powerpoint – High level Deck, Flow chart, Graphs Creating Master slides, Liking the slides.
Ms-Word – Creating Styles, Creating Multiple TOC and Header & Footer, Using field codes, Cross Reference.
Preparation of Weekly & Monthly MIS, Consolidation of MIS, Graphical MIS report.
Skilled in Leadership activities and apply right strategy at right time.
Client Coordination, Team Management.
Preparation of KPI and FTE Utilization, Average Output Quality.
Achievements
Created a wildcard macro for the team which drastically reduces person hour and was very well received by many teams and still in use.
Trainer for new comers.
Onsite co-ordination with international clients.
Took sole responsibility of Projects, which will be segregated to the team and make sure that is being completed on time.
Received Best Performer, Most Promising Performer, Shining Star awards for most of the months.
Experience Details:
RR Donnelley Pvt LtdAug 2005-May 2017
(Formerly Office Tiger Pvt Ltd, Chennai)
Project Coordinator
Responsibilities:
Managing 2 Teams – Documentation and Data Reporting & Visualization Teams.
Interacting with firm professionals to gather detailed information pertinent to the successful completion of the Legal Word processing requests and Data Reporting & Visualization requests.
As a leader, responsible for end-end activities from Request to Deliverables for both Documentation tasks as well as Data Visualization tasks.
Analyzing and routing incoming requests to appropriate resource.
Coordinating work between multiple geos to ensure timely and accurate completion of requests.
Tracking and maintaining daily productivity reports.
Scheduling One-One Meeting with team members for 360 feedbacks which helps to improve the team as a whole as well as improving the quality of the deliverables.
Mapping right skills to right tasks by assessing team member’s skills regularly by conducting training and internal Quiz programs during downtimes.
Solving Conflicts among team members.
Full ownership for Tableau activities – View creation, Dashboard creation, Mapping, Trendlines, etc.
Responsible for all Statistics e-book creation for legal clients.
Monitoring and managing department volumes and workload.
Manage team members in Creating, Editing and Format legal documents to firm specifications using a variety of software applications:
Converting, cleansing and formatting documents to/from different file formats.
Creating charts, graphs, tables and spreadsheets as requested.
Creating and/or editing Tables of Authorities and Table of Contents.
Transcribe dictation files into right pattern.
Restoring/recovering corrupted document files as necessary.
Complete all assigned jobs by deadline in an accurate and timely manner.
Perform quality control on all requests prior to return.
Assist with the training of new employees.
In PowerPoint creating Presentation, Master slide, Flow & Organizational Chart, Graphs and creating Links between slides.
Responsible for all Projects like (Legal Documents, Real Estate Documents, Revisions & Hand Written Documents, Edgarizing (ASCII & HTML).
To monitor work allocation and to ensure that cases are actioned in a timely manner.
Interacting with client for any queries to resolve the projects.
In MS-Excel, preparing Invalid records, Data Capture Sheets, preparing Error Reports and Initiates the recommended improvements to the departmental management.
Assigning requests to the team members and preparing daily & weekly MIS.
Education:
Degree
Elective
University / Institute
Year
Bachelor of Commerce
Commerce
Madras University
1996
PMP-PREP Online Course
Project Management Professional
Udemy
2019
Tableau 10
Advanced Training: Master Tableau in Data Science
Udemy
2019
MS -Office
MS-Word, MS-Excel and MS PowerPoint
Palar Computer Centre
1996
Personal Details:
DOB
Marital Status
Languages Known
Passport and Visa Status
08-Dec-1972
Married
English, Tamil
Passport Available
Yours Truly,
(Saravanan J)