Sarah Williams

Williams Sarah Oluwadamilola Via Della Guardia, 42A, Trieste, Italy. -- OBJECTIVES A strong drive for work and relevant skills acquisition geared towards the delivery of excellent value and meeting business needs for the overall growth of the organization with the view to building an outstanding career path. Visioneer with a digital view to overhaul businesses CORE VALUES Diligence, Transparency, Accountability, Teamwork, Integrity, Excellence Service driven. PERSONAL PROFILE I am a self-motivated, independent and fiercely driven person who is confident in her ability and skills. I am a strong communicator, at ease with taking responsibility, yet flexible, open minded and keen to adapting to new ideas. I pride myself on punctuality, discipline and a high standard of work delivery. I also consider myself responsible and reliable at all times, with very good human relations and interpersonal skills. PROFESSIONAL EXPERIENCE Freelance (Trieste, Italy) Job Title: Digital Marketing Specialist Main Accountabilities (January 2019 till date) ➢ Handled digital marketing activities for brands such as Jackie Brewton, Nordic home store, Graceful confectioneries, Tupelo Designs. ➢ Improved brand awareness for Jackie Brewton using paid search and video ads ➢ Developed and deployed strategies to improve brand online presence ➢ Consulted for a private accounting firm Nexteny Limited (Lagos, Nigeria) Marketing Team Lead Main Accountabilities (Nov. 2017 – July 2018) Job Title: Digital Develop marketing strategy in line with yearly objectives Supervise ZeusBet online presence Manage teams in deploying and optimizing digital campaigns Works closely with sales team to device means to constantly drive market penetration and sales ➢ Direct and led the creative and social media team to constantly maintain brand presence. ➢ ➢ ➢ ➢ iProspect Nigeria (MediafuseDentsu Aegis Network)(Nigeria) July 2016 – Sept. 2017) Job Title: Senior Digital Marketing Specialist Main Accountabilities ❖ ❖ ❖ ❖ ❖ ❖ Client Service Lead Planner Campaign Optimization and overview Insight and Analysis generation Strategy Development Search Engine Optimization Isobar Nigeria (MediafuseDentsu Aegis Network) (Nigeria) (Jan. 2015 – June 2016) Job Title: Digital Media Planner Main Accountabilities ❖ ❖ ❖ ❖ ❖ ❖ Digital Media Planning and Buying Campaign Optimization Social Media Content creation Community Management Reporting and Analysis Search Deployment and keyword analysis Achievements (MediafuseDentsu Aegis Network) ➢ Worked on brands such as P&G, Igloo Cookies, Standard Chartered bank, Beiersdorf, Total, Mastercard, FC Wamco, Issey Miyake to mention a few. ➢ Planned and ran the Pampers #MomsKnowBest campaign online (Media buying) ➢ Planned and deployed the Always #BackToSchool campaign online (Media Buying) ➢ Planned and deployed the Nivea #NaturalFairness campaign online ➢ Conducted search audits for brands such as Peak, Pampers and Careers24. ➢ Deployed paid search campaigns for Pampers SWIFT NETWORKS LTD (Lagos, Nigeria) (Jan. 2013 – Jan. 2015) Job Title: Senior Executive, Customer Care Main Accountabilities ➢ Assist clients through telephone resolution ➢ Identify and resolve problems for clients and communicate solutions ➢ Escalate and route client’s issues to relevant help desks ➢ Identify and resolve client’s enquiries whilst maintaining proper customer relationship skills. EFFOWELLS LTD (Lagos Nigeria) Job Title: Client Service Executive Main Accountabilities (July 2012- Dec. 2012) ➢ Provide a high degree of customer satisfaction, technical expertise, accuracy and timeliness. ➢ Document and maintain a detailed history of case notes from start to finish ➢ Resolve service requests in the most effective and efficient manner following the established service level. ➢ Identify, diagnose and resolve problems corporate and individual clients and communicate solutions via telephone or one on one. ➢ Answer and record incoming calls, problems and requests for service from internal and external customers. Main Achievements ➢ Pioneered the use of social media marketing. ➢ Implemented the client satisfaction survey First Bank Capital (Lagos Nigeria) 2011 Job Title: Receptionist Accomplishments: I worked as a receptionist for a period of six months prior to my NYSC. I received and attended to clients and customers on behalf of the firm. During this period, I was able to improve on my communications and human relation skills. I worked extra hours in order to help out in the treasury unit with customers’ shares, stocks and bonds and instructions to roll over as at when due. Nigerian Liquefied Natural Gas (Rivers, Nigeria) 2009 Job Title: Industrial Trainee/SIWES Accomplishments: I worked in the Shipping Division, Marine department where I assisted in channel management, day to day filling of Automated Gas Oil, maintenance and upkeep of the company’s fleet of ships, which came in on a daily basis. I learnt how to effectively keep and manage information and records. I also acted as Secretary for my department in every meeting held and filed minutes of meetings. PERSONAL DETAILS Sex: Marital Status: Date of Birth: State of Origin: Nationality: Female Married Oct 15 1988 Lagos Nigerian EDUCATIONAL BACKGROUND University of Lagos B.Sc (Hons) Marine Sciences (Second Class Upper Division) Elibel Comprehensive Academy WASSCE 2010 2004 EDUCATIONAL ACTIVITIES ➢ ➢ ➢ ➢ Secretary, Marine Sciences Final Year Committee (2010) Secretary KudraKlub Nigeria (Unilag Branch/KKU) (2009/2010) Head Girl (2004) Jets Club President -). PROFESSIONAL MEMBERSHIP & TRAININGS ➢ Google Adwords certified ➢ Diploma in Social Media Marketing and Online Reputation Management (Shaw Academy) ➢ Diploma in Digital Marketing (Shaw Academy) ➢ Member, Nigeria Institute of Management ➢ APCON (Student Member) ➢ Facebook Blueprint eLearning program ➢ SEO Fundamentals (Lynda Academy) ➢ Techniques and concepts of Big Data (Lynda Academy) ➢ YouTube Certified – content strategy ➢ Facebook Blueprint (Various certifications) ➢ Acadium (Digital marketing apprenticeship) SKILLS ● ● ● ● ● ● Excellent Communication skills (oral and written) Proficient in the use of Microsoft Office suite application Proactive and Excellent team player. Efficient Listening skills Digital marketing Decision taking REFERENCES Available on Request