Sarah Sofoluwe

SARAH SOFOLUWE Mobile: - | Email-| Residence: Nigeria PROFILE A skilled and dedicated Virtual Assistant with over 2 years of experience in the Administrative and Office Management field, as well as extensive experience in the coordination, planning, and support of daily operational and administrative functions, as well as extensive customer service knowledge working with a diverse customer base and maintaining personal information confidentiality. Excellent written and verbal communication abilities, including dealing with client complaints and presenting formal presentations to executives. Proficient in all Microsoft Office apps, Experience organizing, arranging, and conducting physical meetings and distant video conferencing Extremely structured and detail-oriented. Comfortable in a number of tasks, including payroll support, front desk reception, personal assistant, and organizational point of contact. SKILLS Microsoft Office, Time Management, Group Management, Reliability, Decision-Making Skills Customer service, Data entry, Market Research, Document preparation, Project management Writing & Editing, Task prioritization, Communication, Gmail, Google Calendar, Google Meet, Zoom, Google Docs PROFESSIONAL EXPERIENCE Clevertech August 2021-September 2022 Virtual Administrative Assistant  Arranged domestic and foreign trips, including reserving flights, hotels, and transportation.  Coordinated, scheduled, and organized meeting and travel calendars, including business and social events  Handled customer rebate reconciliation, reporting, and check requests.  Managed business processes from conception to end-user delivery, as well as translating business priorities into actionable steps  Improved communication between an IT provider and end users.  Analyzed product pricing, ratings, and performance, created comparison tables of items and services.  I worked with my client and her clients to provide excellent customer service.  Assisted in all areas of administrative work including data entry, receptionist duties, file organization, and research and development. Responded to requests for information, assembled advertising displays and provided customer service Mayo Clinic Virtual Assistant         May 2020—June 2021 Provide high-quality professional administrative support to a variety of clients. Manage the client's email inbox, replying to emails as needed based on the client's unique rules. Conduct research on events, vacations, projects, and so on as requested by the customer. Deliver research findings to the client within the timeframe specified. Complete any purchases allocated by the customer, ensuring that the purchase parameters satisfy the client's satisfaction. Execute travel arrangements on behalf of the customer, such as researching and reserving flights, and ensuring that all travel reservations fulfill the client's requirements. As needed, receive and make phone calls on the customer's behalf. Carry out administrative activities as assigned by the client, such as transcription, business correspondence, and data entry. GROWTH CAVE Administrative Assistant March 2019- April 2020  Collaborated with the management team to generate and post weekly and monthly reports for the leadership and administrative teams, as well as function as a bridge across all departments to ensure proper communication and reporting standards.  Successfully planned and coordinated company meetings and promotional events, demonstrating the ability to adapt, enhance procedures, and meet tight deadlines.  Successful corporate meetings were planned and coordinated, and presentations for related on-site and off-site meetings were prepared.  Prepared reports and contracts in response to filed RFPs and winning firm jobs. EDUCATION Bowen University Bsc Mass Communication