Sarah Sison

SARAH JOY SISON CUSTOMER SERVICE SPECIALIST Phone. Email. Address. - - Blk 24 Lot 9, Sapang Biabas, Mabalacat City, Pampanga Language English Profile Info I am a professional Customer Service Specialist with over 3 years experience in handling International clients. My unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty. Education Work Experience Secondary Education E-commerce Support Advisor Senior High School within SBRES- TaskUs- Primary Education Camachiles National High School- My Skills Independent Worker Assist vendors in developing and maintaining ecommerce website, including product catalog, checkout process, and payment gateway integration while implementing strategies to increase customer loyalty. Chat Support Representative TTEC- Provide prompt customer support with a professional, friendly and patient attitude while making sure that any customer's complaints are properly addressed and escalating to management when necessary. Problem Solving Technical Support Representative Alorica- Oral & Verbal Communication Zendesk CRM Listened, diagnosed and resolved technical issues guiding user through step-by-step solutions. Provide guidance on installing and configuring hardware like label printer and software like UPS website. Typing Speed Reference Works well with deadlines Neat and well-organized Alyssa Marie Sanchez Gerley Kristine Bolong Former Manager- Former Colleague-