Sarah Rogers

Sarah Rogers 2151 Marden Drive Rescue, CA --SUMMARY Driven small business owner of 17 years ran a successful BBB accredited small company. Handled financial management, human resources, marketing, budgeting, sales, customer service, and manual work. I am looking to expand into the virtual assistant, data entry, customer service, and transcribing business and have experience in these areas as well. EXPERIENCE 2001 - 2018 Business owner - 2 Royal Maids All departments - Self-motivated, team player with daily focus on goals -Provide clients with a meaningful, exciting, and positive experience -Interact with new customers and build relationships for returning customers -Maintained perfect coordination with employees -Managing business, responding to customer inquiries in a timely fashion and answering questions -Resolve customer complaints -Overseer of company with quotes and production for current and new clients and supplies based on standard operating procedures -Maintain accurate customer accounts in the company computer system by keeping track of data -Maintained files and administrative records -Promotion via social media to maximize brand identity and generate warm leads.