Sarah Pena

SARAH PEÑA BS IN BUSINESS ADMINISTATION PERSONAL PROFILE: To acquire a job where I will be able to use my skills and knowledge to enable the organization to meet its goals and objectives. ACADEMIC BACKGROUND ST. JOHN OF BEVERLEY COLLEGE GRADUATED YEAR 2017 STA. LUCIA HIGHSCHOOL GRADUATED YEAR 2013 ROSA L SUSANO ELEMENTARY GRADUATED YEAR 2009 GET IN TOUCH: Phone: - Email:-Address: 20 Nellie street Gulod Quezon City, 1117 WORK EXPERIENCE: CUSTOMER SERVICE REPRESENTATIVE IQOR | SEPTEMBER 2020 - APRIL 2021 - Maintaining a positive, empathetic and professional attitude toward customers at all times. -Responding promptly to customer inquiries. CUSTOMER SERVICE REPRESENTATIVE TELETECH | DEC 2017 - MARCH 2020 - Serves customers by providing product and service information and resolving product and service problems. -Handle complaints. provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. RECEPTIONIST GENESYS TELECOMMUNICATION | APR 2017 - OCT 2017 - Serves customers by providing product and service information and resolving product and service problems. LOCAL STORE MARKETING COORDINATOR MCDONALDS/ GOLDEN ARCHES DEVELOPMENT | JUNE 2015 - APR 2017 - Responsibilities include distributing marketing material to local businesses, creating relationships with above entities, promoting fundraising opportunities, collecting and analyzing data, social media involvement, and supporting the Marketing and Operations departments.