Sarah Osias Amaya

I worked in the BPO industry as a customer service supervisor for 2 years. I quickly learned the system, processes and tools on a regular basis and trained me to become a fast learner.
I am a general virtual assistant that can help you with administrative tasks and for you to be able to focus on your business . I am experienced in doing admin stuff such as email management, calendar scheduling, LinkedIn Recruiting, using Microsoft tools (especially Excel), Google Docs, Google Spreadsheet, Google Drive, WordPress, Hootsuite, Buffer, Canva and other general admin task.
I have an experience managing Amazon Seller Central that includes processing reimbursements, refunds, replacements, replying to customer's email and reviews, converting feedback to review, tracking KPIs, keyword research, etc.
Graduate of Bachelor of Arts in Foreign Service Major in Diplomacy, I have the skills and mindset of a professional, hardworking individual that has the ability to multitask efficiently using all of my resources, to help out your growing business.