Sarah Onimire Akoso | Virtual Assistant

About

Sarah Onimire Akoso is a highly motivated and tech-savvy professional with strong expertise in customer service, virtual assistance, appointment scheduling, sales, and lead generation. With a background in Urban and Regional Planning from the Federal University of Technology, Minna, she has successfully transitioned into the digital space where she supports businesses and entrepreneurs in streamlining operations, enhancing client satisfaction, and driving growth.Over the years, Sarah has worked with diverse clients and organizations, including her role at Digital Witch Support Community, where she excelled in customer relations, sales, and post-sale support. As a freelance virtual assistant and customer support specialist, she has managed complex inboxes, scheduled appointments across time zones, and delivered top-notch client support through email, chat, and phone. She is proficient in using a wide range of CRM platforms such as HubSpot, Zoho, Salesforce, and Freshdesk, as well as project management tools like ClickUp, Trello, Monday.com, and Airtable.Known for her excellent communication skills, adaptability, and problem-solving abilities, Sarah is a fast learner who thrives in dynamic environments. She has a strong command of digital tools and automation platforms such as Zapier and Flowva, along with basic technical skills in HTML and CSS, which further strengthen her ability to work seamlessly in tech-driven roles.Passionate about helping businesses scale and deliver outstanding customer experiences, Sarah brings a combination of professionalism, organizational efficiency, and a proactive approach to every project she undertakes. Her goal is to continue leveraging her skills to build strong client relationships, support sales growth, and contribute to operational excellence.

Skills

Languages

English