SARAH OKONKWO
Lagos, Nigeria | --| http://www.linkedIn.com/in/sarahokonkwo
SUMMARY
● Skilled in managing multiple listing services, listing and updating properties, and data entry.
● Proficient in market research, analyzing profitable properties, and preparing reports.
● Strong customer service skills, handling calls, emails, and website inquiries professionally.
EDUCATION
University of Calabar, Calabar, Nigeria.
BSc Economics
January 2015 – November 2019
WORK EXPERIENCE
Property Finder/ Manager
June 2024 - Jan 2025
Klio, Florida, USA (Remote)
● Managed high-volume call traffic, consistently achieving a resolution rate of over 90% within the first contact,
which earned us a 100% response rate.
● Listed and optimized properties on listing platforms, making them visible and top-rated badge
● Efficiently managed and coordinated cleaning logistics for properties, including scheduling, follow-ups,
reporting, and invoicing, to ensure timely turnover and compliance with company standards.
Customer Service Representative/ Property Manager
October 2023 - April 2024
Brigow Prop, Lagos, Nigeria
● Created a marketing campaign on all social media platforms that greatly increased sales.
● Generated daily, weekly, and monthly reports on reservations and reported vacancy to the leadership team
weekly.
● Generated daily, weekly, and monthly reports on reservations and reported vacancy to the leadership team
weekly
Administrative Assistant
Feb 2022 - August 2023
Qevlos Global, Lagos, Nigeria
● Coordinated and scheduled meetings, prepared presentation slides, set appointments, and replied to emails
and calls.
● Managed official email and calendar, which increased productivity by 60%
● Ensured that any financial discrepancies or pending applications are handled promptly to prevent delays.
VOLUNTEER ACTIVITIES
Pad a Girl Initiative,
October 2023 - Present
Supported the mission to improve menstrual hygiene by providing essential supplies and education to young
girls
SKILLS
● Multiple Listing Service
● Property Management
● Property Optimization
● Google Workspace
● Microsoft Office
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Canva
Realtor.com
Zillow
Email Management
Hospitable
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CRM tools
Communication skill
Bookkeeping
Social Media Management
Price lab
