Sarah Joyce Sidon Macaspac

With nearly two decades of experience across corporate entities, startups, and consultancy projects, I have built a dynamic career in Operations, Sales, Training, and HR. Starting in consumer banking as a Quality Assurance Officer at Citi, I transitioned into leadership roles, specializing in business management, customer success, and talent development. I have led teams to optimize workflows, enhance efficiency, and drive growth in marketing, sales, and SaaS operations. Passionate about empowering teams and streamlining processes, I now focus on Customer Success Management, ensuring businesses maximize the value of their digital solutions.