SARAH JANE PAGALA
CSR / GENERAL VIRTUAL ASSISTANT
I am energetic , reliable and hardworking individual who has years of
experience giving professional efficient and high quality service to a
call center company.
I am skilled in communicating with clients or customer over the
phone and email. I have an experience with Live chat support and
answering inbound calls and if necessary doing outbound calls and
setting up an appointment.
CONTACT-- or
-
Brgy. 95-A Caibaan
Tacloban City, Leyte 6500
Skype: live:.cid.a7f32e41b9561a8e
WhatsApp: -
Telegram: -
I work hard to meet the goal. I can adapt easily however I can also
steer the ship alone if need be. I look forward on working with you in
providing excellent customer service and anything else you may need
help with.
WORK EXPERIENCE
SALES AND CARE EXPERT
Chat and Voice Customer Service
Sales Advisor of one of the largest Telco in United
States
Managing inbound , outbound calls as well setting
up an appointment
Aimed to provide clients with the highest level of
Facebook: https://www.facebook.com/joong.sah
SKILLS
Customer Service
Effective Time
Management
Ability to Multitask
Communication Skills
Fast Learner
Ability to work under
pressure
REFERENCES
-
Concentrix , PH
customer service possible.
Worked as a committed team member to achieve
the highest level of customer service.
Upselling telco products
BRANCH ASSOCIATE
CEBUANNA LHUILLIER, PH
2019
Served as an enthusiastic and knowledgeable
Branch Associate on one of the largest money
remittances in the Philippines
Identified and maximized sales opportunities
especially jewelry sales and increased customer
retention rates.
BILLER / DATA ENCODER
FPOSI ACCUDATA , PH
2018
Entering accurate data
Maintaining confidentiality
Handling data-related tasks
John Mark Baracao
EDUCATION
Team Leader | CNX
-
Geneva Tagarda
-
Leyte Normal University-
Bachelor of Secondary Education major in Music, Arts,
Physical Education and Health.
Graduate
