Sarah Jane Casinillo

I’m an experienced Virtual Assistant with over eight years in customer support and administrative roles. My background in the BPO industry has equipped me with excellent communication skills, a proactive mindset, and the ability to manage multiple tasks efficiently. I thrive in fast-paced environments and am passionate about streamlining operations to improve productivity.

Skills:

• Experienced customer support representative (phone, chat and email)

• Calendar and schedule management

• Email handling and correspondence

• Data entry and organization

• Outbound calling and lead management

• Handling objections and turning prospects into connections

• Task prioritization and multitasking

• Familiarity with Microsoft Office, and Google Workspace

Why Work With Me:

I’m dedicated to delivering quality work, constantly upskilling to stay on top of new tools and best practices. Whether it’s managing day-to-day operations, handling communications, or supporting business growth, I bring enthusiasm, organization, and a results-driven approach to every project. 

Let’s connect and see how I can support your business!