I have 8 years of progressive experience in Customer Service assisting U.S. customers. I was trained in Jamaica at Xerox one of the largest leading call center in the world.
My customer handling has always ranked exceptionally high, I love working at resolving issues and making the customers happy. I am customer focus, result-oriented and I am passionate about the "Customer's overall Experience". I believe that a satisfied customer is a happy and returning customer.
I offer email handling, live chat and phone support. I will provide quality and reliable service as well as be accountable. These qualities will be present in my daily interactions with your customers. I process excellent interpersonal skills which as compliment my love for customer service. I have a positive attitude, I am patient, committed, calm, dependable, understanding and attentive.
I am fast learner and can process information quickly, in short order. I am willing and open to new and challenging experiences.