SARAH JOY
GALLARDO
LOVINO
CONTACT
-
Antipolo City, Philippines 1870-
EDUCATION
PROFESSIONAL SUMMARY
To leverage my extensive 5 years of experience in
customer service and inbound sales to become an
appointment setter in a reputable organization that
will help me utilize my persuasive communication
skills and ability to build rapport to effectively engage
Associate in Network & System
Administration
potential customers, promote the benefits of the
Teksquad Institute of Information
and Technology -)
appointments.
BSED- English
Rizal Technological
University -)
EXPERIENCE
Customer Service Representative-
Escalation Agent & POC |
Cater to customers' email inquiries and account-
company's
products
Resilience
Product Knowledge
Lead Generation
Attention to Detail
Adaptability
Sales Representative |
Cater to guests' complaints and general inquiries
with a room reservation and room rates.
Creation, modification, and cancellation of an
individual hotel reservation.
Creation of a group booking reservation.
Software Tester-
Written test case analysis
Execution of written test
cases
Regression testing
Recording of bug report
Replication of bug on the
live production
secure
Effective Sales Skills
Initialization of funds adjustment on the
Submit EOD report
and
Strong Oral and Written Communication Skills
Time Management
approval.
services,
KEY COMPETENCIES
related concerns.
customer's account and waiting for the client's
or
Customer Service
TECHNICAL PROFICIENCY
