IDAJILI SARAH EHI
--Dear Hiring Manager,
I’m excited to apply for the remote position in social media marketing, content creation, and customer
support. With a background in crafting engaging social media content, enhancing brand presence, and
delivering exceptional customer service, I’m confident that my skills align well with your team’s
needs.
As a Social Media Manager at Solid Rock Properties, I increased engagement on Instagram by
creating tailored, visually compelling posts, while my customer service experience at UAS
Innovations and Solutions taught me the importance of prompt, empathetic communication. I’m
passionate about using digital platforms to connect with audiences and deliver value, and I’m eager to
bring this enthusiasm to your team.
Thank you for considering my application. I look forward to discussing how I can contribute to your
success.
Warm regards,
Idajili Sarah Ehi
IDAJILI SARAH EHI
--
Objective
Dynamic and self-motivated remote professional with strong expertise in social media marketing,
content creation, and customer support. Adept at enhancing brand presence, engaging with online
communities, and providing exceptional customer service. Seeking opportunities to leverage my skills
in a remote environment to contribute effectively to business goals.
Professional Experience
Social Media Manager
Solid Rock Properties Limited
Remote Position
September 2023 – Present
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Created visually appealing social media posts by photographing, editing, and curating content
to showcase the company’s properties on Instagram.
Engaged with the audience through timely responses to comments and messages, enhancing
brand reputation and customer loyalty.
Analyzed engagement metrics to refine content strategies, increasing interaction rates by
targeting customer interests and preferences.
Office Assistant
Helin-1 Farms
Remote Position
December 2021 – May 2023
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Supported office administration through managing correspondence, scheduling appointments,
and maintaining databases and spreadsheets.
Played a pivotal role in stock management by ensuring timely restocking of office supplies
and maintaining inventory records.
Assisted with documentation and preparation of reports, contributing to efficient office
operations.
Customer Service Representative
UAS Innovations and Solutions
Remote Position
September 2020 – March 2021
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Delivered excellent customer support by addressing inquiries, resolving issues, and providing
detailed information on company products and services.
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Managed customer communication through email, preparing feedback requests, and reminders
for payment, ensuring customer satisfaction.
Documented inventory, including drones for repair, and processed invoices, streamlining
service operations.
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Education
University of Abuja
Bachelor of Agricultural Economics – Dec. 2023
Skills
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Social Media Management: Proficient in creating, curating, and managing engaging content
on Instagram and other social platforms.
Content Creation: Experienced in photography, photo editing, and content design, enhancing
brand visibility.
Customer Service: Skilled in handling inquiries, managing relationships, and ensuring client
satisfaction.
Administrative Support: Strong background in office management, scheduling, and
documentation.
Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and social
media tools.
Communication: Excellent written and verbal communication skills for clear, professional
interaction.
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Certifications
Meta Social Media Marketing – Coursera
Customer Service Excellence Certification-American Management Association, 2020
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Languages
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English (Fluent)
References
Available upon request.
