Sarah Ehi

IDAJILI SARAH EHI --Dear Hiring Manager, I’m excited to apply for the remote position in social media marketing, content creation, and customer support. With a background in crafting engaging social media content, enhancing brand presence, and delivering exceptional customer service, I’m confident that my skills align well with your team’s needs. As a Social Media Manager at Solid Rock Properties, I increased engagement on Instagram by creating tailored, visually compelling posts, while my customer service experience at UAS Innovations and Solutions taught me the importance of prompt, empathetic communication. I’m passionate about using digital platforms to connect with audiences and deliver value, and I’m eager to bring this enthusiasm to your team. Thank you for considering my application. I look forward to discussing how I can contribute to your success. Warm regards, Idajili Sarah Ehi IDAJILI SARAH EHI -- Objective Dynamic and self-motivated remote professional with strong expertise in social media marketing, content creation, and customer support. Adept at enhancing brand presence, engaging with online communities, and providing exceptional customer service. Seeking opportunities to leverage my skills in a remote environment to contribute effectively to business goals. Professional Experience Social Media Manager Solid Rock Properties Limited Remote Position September 2023 – Present • • • Created visually appealing social media posts by photographing, editing, and curating content to showcase the company’s properties on Instagram. Engaged with the audience through timely responses to comments and messages, enhancing brand reputation and customer loyalty. Analyzed engagement metrics to refine content strategies, increasing interaction rates by targeting customer interests and preferences. Office Assistant Helin-1 Farms Remote Position December 2021 – May 2023 • • • Supported office administration through managing correspondence, scheduling appointments, and maintaining databases and spreadsheets. Played a pivotal role in stock management by ensuring timely restocking of office supplies and maintaining inventory records. Assisted with documentation and preparation of reports, contributing to efficient office operations. Customer Service Representative UAS Innovations and Solutions Remote Position September 2020 – March 2021 • Delivered excellent customer support by addressing inquiries, resolving issues, and providing detailed information on company products and services. • Managed customer communication through email, preparing feedback requests, and reminders for payment, ensuring customer satisfaction. Documented inventory, including drones for repair, and processed invoices, streamlining service operations. • Education University of Abuja Bachelor of Agricultural Economics – Dec. 2023 Skills • Social Media Management: Proficient in creating, curating, and managing engaging content on Instagram and other social platforms. Content Creation: Experienced in photography, photo editing, and content design, enhancing brand visibility. Customer Service: Skilled in handling inquiries, managing relationships, and ensuring client satisfaction. Administrative Support: Strong background in office management, scheduling, and documentation. Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and social media tools. Communication: Excellent written and verbal communication skills for clear, professional interaction. • • • • • Certifications Meta Social Media Marketing – Coursera Customer Service Excellence Certification-American Management Association, 2020 • • Languages • English (Fluent) References Available upon request.