Sarah Dickerson
Ellis Grove, Illinois, United States
linkedin.com/in/sarah-dickerson-277b92181--
Summary
I am a licensed Property and Casualty insurance producer, with years of experience in customer service and management.
I am looking for an opportunity that will allow me to work from home, in any field, where I can utilize my background.
Experience
Remote Customer Service Representative
SYKES
Mar 2020 - Present (4 months +)
Answer in-bound calls, track packages, independent problem solving, making sure that the customer’s issues
are resolved.
Hospice Caregiver
Armin Depper
Oct 2019 - Present (9 months +)
Assist with daily living activities.
Bar Manager
Big Al Ka-Ponies
Jan 2018 - Mar 2019 (1 year 3 months)
Tend bar, order supplies, scheduling, payroll, hiring and training new employees, create menu/drink specials.
Office Manager
Trinity Quality Service, LLC
May 2016 - Jan 2018 (1 year 9 months)
Answer phones, schedule appointments, payroll, scheduling, hiring and training of new employees, create
bids, order supplies, payroll, taxes.
Small Business Owner
S & D Mobile Mechanic Service
Mar 2013 - May 2016 (3 years 3 months)
Managed the phones, email, social media, and in person contact with customers, bid job, order parts, hiring
and evaluating employees, payroll, scheduling, taxes.
Education
Southwestern Illinois College
Pre-Nursing Studies
2015 - 2016
Southwestern Illinois College
GED
2014 - 2014
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Licenses & Certifications
Insurance Agent (Health, Property, Casualty)
Issued May 2019 - Expires May 2021
Honors & Awards
Belleville News-Democrat GED Endowment Scholarship - Belleville News-Democrat
Nov 2014
Top Ten Percent Scholarship - Southwestern Illinois College
Nov 2014
Full scholarship for 6 semesters for passing my GED exam with Honors,
Skills
Problem Solving • Time Management • Microso Office • Customer Service • Leadership • Zoom • Skilled Multitasker • Management • Webcam • Telephone Reception
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