Sarah Amusa

Friendly and experienced Customer Support Specialist with hands-on daily experience handling customer inquiries, complaints, and requests in a fast-paced retail environment. Skilled at calming upset customers, resolving issues quickly, and turning negative experiences into positive ones. Excellent communication skills, patient, and fluent in English. Comfortable with email and chat support, managing spreadsheets, and learning new tools rapidly. Reliable, detail-oriented, and truly passionate about customer satisfaction. Ready to bring my proven people skills and positive attitude to your team full-time.