SARAH AH LIM
3-21 Potsdam Road, Toronto, ON, M3N 1N3 || C : --PROFILE
Fluently bilingual Executive Assistant with over 10 years of organizational, analytical and communication skills.
Familiar with all aspects of daily business operations with outstanding work ethic and the aptitude to work well in
both team oriented and self-directed environments. Areas of expertise include calendar management, travel and
flight booking, presentation development and document control.
CORE SKILLS AND COMPETENCIES
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Excellent organization skills
Presentation development
Business correspondence
Meeting and travel coordination and support
Proofreading and analysis
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Report generation
Document control
Event oversight
Personal and business calendar management
EXPERIENCE
Jan 2012 - April 2020
Labourers’ International Union of North America
LIUNA Local 506 (Toronto)
Executive Assistant / Event Coordinator / Website Administrator
Responsibilities
- Provide support by managing the Business Manager, the President and Executive Board Members’ personal
and business calendars including family, financial, travel and events in order to maximize the executives’ time
efficiency and briefing on engagements as required for presence at critical meetings
- Coordinate with the Office Manager and Executive Board for events taking place throughout the year for
Local 506 members, affiliated companies and unions
- Working efficiently and effectively with different departments and staff across the company, including senior
management and executives
- Direct point of contact for phone calls or letters sent to the Office of the Mayor, Office of the Premier of
Ontario and dignitaries during event setup
- Assist the Regional Organizing Coordinator with administrative work
- Layout and design for annual newsletter
- Website Administration
- Provide support for MS Word, Excel and PowerPoint by editing documents, spreadsheets and presentations.
This includes minutes, memorandums, contracts, and proposals
- Assist with the issuance of both internal and external memorandums, collective agreement revisions and
contracts Creation and maintenance of templates for forms, letters and tracking spreadsheets and assist with
the production of marketing collateral
- Provide assistance to our 2 Senior Legal Counsels
- Keep cases organized by establishing and organizing files, monitoring calendars, meeting deadlines,
documenting actions, inputting information into file database and case management software, confirming case
status with attorneys
- Keep clients informed by communicating case progress
- Support case preparation by preparing summaries and materials for mediation conferences, monitoring and
obtaining responses, organizing materials for pleadings and team case review
- Set up boardroom and assist with organizing meetings and special events including catering, booking venues
and distribution of information
Jul 2011 – Jan 2012
DTZ International Ltd (Abu Dhabi, UAE)
Leasing, Property Management & Valuation
Bilingual Office Manager
Responsibilities
- Provide C-level support to the CEO and CFO by executing office operations to ensure efficiency and
productivity
- Manage agendas, meetings, hotel and flights booking for the C-level, associates and clients
- Setting up boardrooms and catering as required for meetings
- Manage Accounts Receivable / Accounts Payable, petty cash and compile monthly reports
- General administrative and marketing duties including sending e-marketing campaigns and coordinating the
distribution of large mail outs. Set up and manage file retrieval and record-keeping system
- Supervise the general office including purchase of office supplies, answering incoming calls, responding to
general emails and liaise with 3rd party I.T. vendor
- Prepare quarterly Business Activity Statements and process monthly payroll using WPS
- Manage relations with clients, suppliers and contractors
- Manage the induction of new employees
- Assist in designs of internal company forms and production of marketing collateral
- Coordinate company displays at exhibitions
Feb 2008 – Jul 2011
Cinmar Lighting Systems L.L.C (Abu Dhabi, UAE)
Architecture & Planning / Lighting Supplier
Bilingual Executive Assistant
Responsibilities
- Report directly to the Director of company and Director of sales
- Assist the Directors, Sales Associates, Engineers and Operation Department with all administrative related
tasks
- Data entry and monitoring in CRM to ensure proper coordination of information between the different
departments and remote offices
- Manage agendas, meetings, hotel and flights booking for the directors, associates and clients
- Research and qualify prospective clients and projects to promote our lighting brands for ongoing and
upcoming projects
- Produce monthly sales reports
- Prepare presentations for demonstration of products at exhibitions and customers’ sites
- Maintain company’s contact management database with accurate, up-to-date contact and activity details
- Provide feedback to manufacturers from potential customers to enhance product performance and service
delivery
- Setting up boardrooms and catering as required for meetings
- Receive and screen visitors, attend to incoming calls and general email inquiries
- Secure any confidential documents and high value items
Jul 2006 – Dec 2007
Personal Assistant and Secretary to H. H. Princess Alia Bin Butti Al Ahmad
Palace Of H.H. Sheikh Mansoor Bin Zayed Al Nahyan (Abu Dhabi, UAE)
Responsibilities
- Assist H.H. Princess Alia with her personal activities, managing her personal calendar including travel, family
functions, events etc.
- Liaise with the main office for any request from within the palace for travel, hotel reservation and limousine
service
- Ensure the smooth running of the Housekeeping staff which involved inventory of supplies, placing orders
and maintenance
- Attend to the comfort of guests
- Accompany H.H. Princess Alia on domestic and international travels
Oct 2004 – Jul 2006
EURO CRM Group (Moka, Mauritius)
Bilingual Customer Service Agent – Telemarketing
Responsibilities
- Worked on the french platform both inbound and outbound calls
- Worked on surveys, sales and donations for La Fondation du Coeur
LANGUAGES
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French
English
Mauritian Creole
EDUCATION
Aleemiah College (1996) - Mauritius
Cambridge School Certificate - GCE A’ Level (12 th Grade Equivalency)
Science and French / English Literature
New Secretarial Training - Mauritius
Executive Secretarial Training
TECHNOLOGY PROFILE
Software: MS Office, Outlook, Word, Excel, Powerpoint, Windows 10, Net Browsing & Search
Hardware: IBM, Lenovo, Dell, HP
Database: CRM Software, WPS Payroll System, ASI
REFERENCES
Available upon request
